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Alas, I had tried almost everything in the knowledge base already to no avail.  I then tried what was left and still nothing.  I also tried uninstalling and reinstalling the Zune software on my computer, but that didn't do anything either.  I'm afraid I am bricked....I shall try calling into Microsoft support, but I can't really see ...

One day my Zune decided to erase all content when I tried to reset when it froze up.  Since that time, I am unable to sync to the software.  When I connect my Zune via sync cable, the software will still start and attempt to sync, but I get a message stating 'The Zune software can't access important data on your Zune.  Try ...

One day my Zune decided to erase all content when I tried to reset when it froze up.  Since that time, I am unable to sync to the software.  When I connect my Zune via sync cable, the software will still start and attempt to sync, but I get a message stating 'The Zune software can't access important data on your Zune.  Try ...

 Dera Tristar wrote: How many electronic devices do you think are built here... VERY FEW. This is a firmware issue, pure and simple. Lets see what MS comes up with for a fix, folk.If it is a firmware issue, how come it only affects Zune 30s?

I had this exact same problem w/ my entire library.  What I did was clear all the content from the device and re-sync everything.  It takes a little time to re-sync everything, but I haven't had any problems since.

 Querion9 wrote: One should note that the "incorrect" artists appearing in the top artists section of the software are NOT also appearing in my profile in the social section of the website.... Confused....This would be because the Top Artist section of the Social website is turned off right now (along w/ the top songs and badges) while ...

 Querion9 wrote: When the FAQ mentions "Plays no longer display or count towards your total or artist plays after 28 days", does this mean that plays that were not uploaded from the device (or software) are lost after 28 days? I imagine this does not mean that a play from 2 months ago that was allready uploaded no longer counts? I ...

Just checked and my counts have been updated.  Anyone else updated now?

I recently moved my entire collection from one CPU to a new one via external hard drive and have the Zune software looking at this USB hard drive for my collection on the new PC, rather than moving all the files to the internal drive of the new PC.  However, ever since the switch, any new music I add to my collection, either via download ...