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DrewH70 wrote:
So, what is a customer supposed to do when an MP3 song that they bought with a Zune Pass credit fails to download and then they get the message "You've exhausted the number of times you can restore this item" when they try to repurchase it from the Zune Marketplace.  The Zune Support answer is to refund the ...
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-23-2009
Happy Camper 57 wrote:
Customers are also getting ripped when previously purchased music no longer plays. Today I went to play Holiday music I purchased last year. Some of the purchased DRM file are giving me the error that the song is no longer available in the Zune marketplace so it can not be played or synced! So to be sure all ...
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-23-2009
RareIonewoIf wrote:
Norrath Reaver wrote:
RareIonewoIf wrote:
What really makes me upset about this whole problem, has to do with Zune support. I didn't feel like begging to get my credit back (credit are non-refundable) and the person who tried to help me (either new or incompetent) said that I should have tried to burn the song (you can't do ...
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-23-2009
RareIonewoIf wrote:
What really makes me upset about this whole problem, has to do with Zune support. I didn't feel like begging to get my credit back (credit are non-refundable) and the person who tried to help me (either new or incompetent) said that I should have tried to burn the song (you can't do that with drm'd songs) to a cd as a backup. ...
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-22-2009
wboaz wrote:
Norrath you nedn't reply as it is obvious that you need to just STFU. Notice that EVERY one of your posts has been marked NOT HELPFUL by multiple people. Go back to your troll hole and just shut up.Actually you're completely wrong there. Note the badge on my Zune Tag...that's a showing of how helpful my posts have been voted in ...
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-22-2009
ZJ AJ wrote:
Norrath Reaver wrote:
I recently had an opportunity to provide feedback specifically on the Zune experience and this was actually one of the pain points I brought up to them.  My suggestion was a revamp of the transfer mechanism system for purchases.  The change would entail not counting a purchase, be it points, ...
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-19-2009
Norovva wrote:
Well  now that you spewed about how worthless you really are to this forum I think its time for you to leave this thread. Your personal description of being such a fantastic source of information and problem solver is what I expect from a typical web troll loser such as yourself. Next, I guess we have to read about how ...
Posted in device: Zune 4, 8, 16, 30, 80, 120 by Norrath Reaver on 11-17-2009
eberwin wrote:
I marked most of your posts unhelpful as that was the best choice in my opinion.  I think you enjoy talking yourself up and trying to belittle the others on this thread for some reason.  Who cares what your background is or who your past employer was?  The fact remains that some customers aren't getting what they ...
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-17-2009
Medillboy wrote:
i totally agree...when it comes to politics (and politicians), we think alike.   to the original poster i apologize in that i bring nothing of any help to the table. good luck with your zune. Thanks.  Don't worry too much about feeling bad about bringing nothing to the table here, help wise.  He doesn't want help. ...
Posted in device: Zune 4, 8, 16, 30, 80, 120 by Norrath Reaver on 11-15-2009
Norovva wrote:
It means what I said before ... You are a Boot ! so lets see, after the 10 or so worthless post you made here (To add to your 1,000 or so other worthless posts) it only shows the true troll here is you. You have helped no one but yourself to a load of smack-down and yes it does matter that I believe your a socialist wannabe ...
Posted in device: Zune 4, 8, 16, 30, 80, 120 by Norrath Reaver on 11-15-2009
st0icr4ven wrote:
First off they are song credits, you are GIVEN THEM FREELY AT NO EXTRA COST if you have a Zune Pass.  You are paying for the Zune Pass NOT the 10 song credits.  Secondly many of you are just crying and it's really obnoxious.  The 10 Song Credits are FREE they are a GIFT nothing more nothing less.  MS did not ...
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-15-2009
JSkibunny wrote:
  Yikes!!!! I came here looking for help with a download problem.  Don't like what I'm reading in a lot of the forums.  I love my new Zune, but when my Zune pass expires I think I'll go to Amazon.  You can't beat their customer service " You payz yur money and u takes yur chances" is not a ...
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-15-2009
1. No one forces you to steal anything. That's a choice you make.2. I'm sorry but without any sort of proof of this I'm not buying your story.3. Part of what really makes me not buy your story is not just the obvious exaggeration, but also the willingness to violate several rules in your post (for which you've been reported btw)4. Apple (not ...
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-14-2009
Socialist wannabe? LOLWhat does that have to do with anything, even if it were true?As for my 'worthless help' note the badge in my Zune Tag area?  That means MANY people have gotten help from my posts.  That's the only way you can get those badges.So again, do you want help, or do you want to just act like a small child?  If you ...
Posted in device: Zune 4, 8, 16, 30, 80, 120 by Norrath Reaver on 11-14-2009
RareIonewoIf wrote:
Not true. There is a 12 month card available for purchase. https://zunestore.net/CatalogImages/pass_12mo_detail.pngInteresting...I didn't realize that.  I'd only had a Zune Pass signing up via the software.  I'd also never seen one of those out in the wild.Thanks for that piece of info.BTW, I'm wondering which little ...
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-13-2009
Stryker412 wrote:
I have Zune Pass and can not download any songs today (not using credits). It will stream them fine but not download them.Open up a command prompt (using Run As Administrator if you're on Vista or Windows 7)enter the command "ipconfig /flushdns" without the quotation marks.Reboot the PC, try again.
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-12-2009
M0taku wrote:
I have recently filed a complaint with the Better Business Bureau in regards to Zune canceling 4-months of my pass, and not reimbursing me for them or reissuing them as a credit.  If you are entitled to something that they are refusing to return to you, I would suggest you do the same.  It is ridiculous that they think ...
Posted in marketplace: sign-in, buying and downloading, zune pass by Norrath Reaver on 11-12-2009
WesMantooth97 wrote:
So, if any of you have been in this situation before - should we rely on the next firmware for a fix?  Or should we contemplate more drastic measures.  I'm sure you will agree that sending these Zunes in for $160 service is indeed lame.  =)Microsoft is pretty good about making sure they fix issues that crop ...
Posted in device: Zune 4, 8, 16, 30, 80, 120 by Norrath Reaver on 11-11-2009
Fish Face McGee wrote:
It's lame because he's on the bad end of your fact.  He's not in the wrong to think that it's lame that his Zune doesn't work.  No matter how small the percentage of users with broken devices or how situations like that are "the norm" it is always lame to be in that percentage.He didn't say that it's ...
Posted in device: Zune 4, 8, 16, 30, 80, 120 by Norrath Reaver on 11-11-2009
BlackKristos wrote:
I DO find it interesting and lame on the part of MS, but thanks for your response.How is it interesting or lame?  There is no possible way to make every product or bit of code 100% perfect.No one has ever managed it.
Posted in device: Zune 4, 8, 16, 30, 80, 120 by Norrath Reaver on 11-10-2009
You mean all the posts with your conspiracy theory about Microsoft coding a virus to ruin your Zune?Sorry but that isn't telling me what your problem is.While I could spend the time searching all of your posts for other such useless drivel you can either spit out what's wrong and accept some help or quit trolling before I report you.
Posted in device: Zune 4, 8, 16, 30, 80, 120 by Norrath Reaver on 11-09-2009
Norovva wrote:
So once again you bump your flapping gums with nothing to say, but you do give alot of excuses. You have proven yourself to be a social cockroach worthy of seeing the back side of my boot !I give 0 excuses for anything.All you've proven is that you enjoy posting insults and do not want help of any kind.If you did you might actually ...
Posted in device: Zune 4, 8, 16, 30, 80, 120 by Norrath Reaver on 11-09-2009
