Zune Forums: social: zune card, profile pages, web site, forums

Zune Card Issue

cluskevird — Sun, 22 Nov 2009 08:04:18 GMT

I've noticed that ever since I plugged my 30g Zune into the Xbox360 to listen while I played some arcade games that my Zune Card hasn't been updating. I've played songs on my device, and I've also played songs on my PC, I even set up the Zune account on my 360. Usually if there is a problem, the boards are filled with others asking what is going on, but I have seen nothing so I'm guessing that I'm an isolated event. Any suggestions (helpful ones that relate to the problem) would be great.

Touchpad and arrow button not working

CausingYourface — Sat, 21 Nov 2009 22:45:56 GMT

My problem just started. My zune will only turn on and off. The arrow button and pad are not working. I didn't touch the thing. I didn't turn the key pad off in settings either. Maybe it did on it's own somehow. So how do I turn it back on then if I can't move the thing?

profile page unavailable?

luv the ocean — Sat, 21 Nov 2009 18:20:54 GMT

I thought it would go away after a day or two but I haven't been able to see my profile page for over a week now -_-

everytime i go to it, all i get is "page unavailable"

heres a print screen of what happens if i try to go to my profile page
http://www.flickr.com/photos/37056118@N03/4122703398/

not to mention I cant see anyone else's profile >_<*

and I can access my social, friends, artists etc.... just not my profile page =(

how to watch HULU.COM on hd zune

greendale1 — Fri, 20 Nov 2009 23:25:55 GMT

how do you watch tv on sites like hulu.com or videos from youtube. Thanks

Zune forums header/footer stretching out

Magica28 — Fri, 20 Nov 2009 10:14:15 GMT

Normally when I come to the forums or any other part of the Zune website, the header and footer look as they should. Now suddenly it's stretched out. It only does this on the forums, and only of Firefox. This is a screenshot of what I'm talking about: http://i47.tinypic.com/2lw7tag.jpg The footer is doing the same thing.

The only thing I could think of to fix it was to refresh which obviously work, nor did restarting my browser. It's not that big of a problem, but it does annoy me. Why is this happening and how can I fix it?

Stolen Zune and my Social account... questions about possible tracking

flintmecha — Thu, 19 Nov 2009 23:35:02 GMT

Okay.. where to start.

Today, I logged into social.zune.net and noticed that on my Social ID card thing (I'm not sure what the real term is) there are some "Recent" plays which appear on top of my background. These are songs I've never listened to by artists I've never heard of. I found it really bizarre that songs I've never listened to would be displayed as "Recent" tracks for me. I look further and my Zune software reports that my profile has 775+ plays - but I never use the Zune software as a music player on my PC (except for the few songs I listened to just now as a test).

Well, a couple weeks ago, I had my Zune 120 stolen from my car during the night. (I have since bought a Zune HD to replace it)

Now, I will admit to not really knowing anything about how the Social thing works - like does it get its info from the Zune software, or does the player itself keep record of song playback stats and send these to the Social when I connect to my PC? - but my initial reaction is, since my old Zune was linked to my account, whoever stole my Zune must be using it to listen to these songs which are appearing on my Social profile.

Is it possible for this to happen?

If so, is there anyway for Microsoft to see when and possible where (ie an IP address) a Zune with a specific serial number is connected to a PC?

I've seen comments online that say MS really doesn't have any sort of tracking system to locate stolen players.. and there is nothing on the Support site regarding stolen items, it's all hardware problems.

So if the Zune Social is recording songs that the thief is listening to, is it safe to assume that there is some way to track where the player is?

Can't View Account Page

Back In July — Thu, 19 Nov 2009 05:47:49 GMT

I have been trying to access my account via the obvious "My Account" button up in the top right corner, but every time I click on it, it says that the page cannot be displayed and, more recently, it has began saying "500 - Server error." I want to view my account!

Where to buy in Canada?

Cody Flare — Wed, 18 Nov 2009 09:21:08 GMT

I heard that the cards aren't availible in Canada? If I made a roadtrip down to the states would i be able to buy a 1year card and just use it in Canada? Also, would I have to buy the zune hd in USA?

My Zune lost all music and so did the computer what to do

MVG in Ca — Wed, 18 Nov 2009 00:48:56 GMT

I updated my Zune 120 and now all the music i had is gone except for some newer stuff WTF do i do to recover that music??? IS there anything i can do .........

Zune support Server Error in '/' Application Runtime error

turk 4 eva — Tue, 17 Nov 2009 02:35:09 GMT

is anyone else getting this?

Server Error in '/' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="Off"/>
    </system.web>
</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
    </system.web>
</configuration>

Friend search

livelyppop — Mon, 16 Nov 2009 19:21:43 GMT

Is there any way to search for people in your area? I live in the Seattle/Tacoma area and was looking for ppl in this area. It doesn't really matter I guess I was just wondering if there was some way to do it.

Thanks

Zune Pass Computers and Players

knicksmith — Mon, 16 Nov 2009 18:04:49 GMT

In the process of running Windows 7 beta, RC, and RTM I have had to rebuild my computer's OS multiple times. Following best practices, I have installed fresh OS builds instead of upgrading each time. This has led to multiple listing for the same computer name in my Zune Pass computers. Since the 'First Used' data is displayed as 'Unknown' I don't know which computer I am removing (previous build vs. new build).

Who can I work with to remove the old duplicate computer names from my account so that I don't remove my current computer subscription and have to wait 30 days to re-attempt removing the other computer name?

Thanks,

--Nick

My Account

Atomic Willow — Sun, 15 Nov 2009 06:42:00 GMT

Getting this when I try to go the account management page. Someone wanna fix this? kthxbai.

service.zune.net

slantedwindows — Sun, 15 Nov 2009 04:30:13 GMT

gives me this

Sorry, we encountered an error while processing your request.

Device Management Error
We are experiencing a problem while attempting to display your registered Zune player. Please contact Zune Support at 1-877-GET-ZUNE (1-877-438-9863).

Return to Zune Service Home

songs in my most played music that arent in my collection!?

LADDERMAN6 — Sat, 14 Nov 2009 17:39:05 GMT

I have some music in my most played section on my profile that I dont even have in my collection. How can I have these artist/songs in my most played music when I dont even have these artist or songs in my collection? How can this be fixed?

Find Album info missing for these albums that are in the marketplace....

F1nal H0ur — Sat, 14 Nov 2009 16:31:56 GMT

Hi,

I've been patiently waiting a few weeks now for zune to add these albums to the find album info. They are already in the marketplace.

artist: The Red Chord
Album: Fed Through The Teeth Machine

Artist: Arcanium
Album: The Architects

Artist: As Silence Breaks
Album: As Silence Breaks

Thanks!

How do I take my Xbox Live friends off of my Zune HD?

Intimid8ingName — Sat, 14 Nov 2009 00:08:50 GMT

I added all of my friends onto the "social" aspect of my Zune HD but I then realized that they're taking up about 9GB of space. I can't figure out how to take them off now. How do I do it?

Plays not showing up on Zune Card

InsomniacsWaltz — Fri, 13 Nov 2009 06:42:23 GMT

I bought a Zune HD a couple of days ago and followed all the install instructions as instructed. I've noticed though that none of my plays from either my Zune HD or Zune software are being saved and updating my zunecard. After playing a song on the Zune software the play count on the top right will rise, but as soon as a close the software it goes back to zero. Am I doing something wrong?

Broken link on Zune's Canadian website

jpe32 — Fri, 13 Nov 2009 03:24:24 GMT

I found a dead link on the Canadian website:

1. Go to http://www.zune.net/en-CA

2. Click the “Tools and Gadgets” link

3. A “Page Not Found” error is displayed

ok i think i have had enough of relinking albums already

alicecooper1fan — Fri, 13 Nov 2009 02:32:04 GMT

I have been coming across recently albums that arent linking up when they have been linked up to things for an extremely long time. Example, I have had Megadeth "Countdown to Extinction" linked up perfectly for months .... but now due to a database update for that artist and others of adding albums or removing albums for whatever reason my Countdown to Extinction doesnt link up to anything anymore.. in fact it goes to a blank page. Im tired of doing the find album info, relinking stuff up, and trying to find the album cover image i had (as the one it brings up when i rip the cd usually sucks and is wrong) and repasting it as it gets old FAST. Im pretty much over this kinda stuff... yeah its a nice concept "the social" and all but its failed and flawed. Tired of it.

Anyone else having these problems?

Zune App On Facebook?

MrExclusive 1 — Wed, 11 Nov 2009 18:35:36 GMT

I am not sure if it is just I haven't found it. But when is there going to be a Zune App on Facebook. I have been waiting for this for a long time. It will also increase exposure for the product this is a win win situation.

friends plays on My social doesnt update.

halo2redvsblue — Wed, 11 Nov 2009 04:29:36 GMT

Ive been having Issues with the friends plays on my social. It says that my friends last updated 8 days ago but I know thats wrong. Ive had this issues when upgraded to 4.0.

C00D10F3 error when I try to add my own background picture

YllisOne — Tue, 10 Nov 2009 06:35:30 GMT

When I try to add my own background picture I am now getting a C00D10F3 error. My internet connection is working fine and I have not used any characters in my description, so I don't know why I am getting this error. Does anyone have any ideas why I am getting this or how to get around it?

Also, in the past when I have been able to add my own background picture, the bottom 1/3 of the picture is always black. If I can get past the C00D10F3 error, does anyone know how I can add my own picture that takes up the entire background area? I have tried stretching the pink outline box, cropping the picture before selecting it based on other forum suggestions, but nothing has worked for me. I am really puzzled as to why this is so difficult to do. Thanks.

How Long Does It Take For Badges To Appear?

Opomon — Tue, 10 Nov 2009 04:41:45 GMT

I'm Wondering just exactly what the time parameters are for badges to appear after they're earned. Generally mine appear pretty quickly, or so I thought. But I'm not really sure. Can someone clear this up for me please?

New Friends don't show up on Zune Marketplace

I Steal Pants — Tue, 10 Nov 2009 02:57:46 GMT

I am able to add friends, and can see them on my zune profile- but not when i sign into the zune marketplace program. I go to social->friends and only see the friends i had before the update, not any of the new ones.