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need help with media

Started by LoLLeRBlaDezZ at 11/7/2009 06:49:03. Topic has 7 replies.
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Join Date: 11/7/2009 06:45:44

Posts: 4
11/7/2009 06:49:03
need help with media
    I just bought this new Zune HD off some guy locally. It works perfect, I love it.. Altough, I cannot get his music off of it. I got all his pictures, movies, podcasts, ect off but even after i hit remove all it says its got 30 free gbs or w/e. then i sync my music from my computer which is nothing alike his and when i go look at my zune, all his stuff is back on as well as mine. I dont want his stuff, I do not like it, it takes up space. Can someone help??
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Join Date: 12/8/2007 20:43:37

Posts: 10,107

V
11/7/2009 14:02:23
re: need help with media
How are you removing it?  You should connect it, click device, go to his content and select a bunch, then right click->delete.
You can also use the instructions in this post to completely erase the device and resync from scratch.
http://forums.zune.net/1/49/231510/ShowPost.aspx#231510
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Join Date: 11/7/2009 06:45:44

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11/7/2009 18:18:08
re: need help with media
    Player options >>> erase all content

its what i did and there isnt any content left on my zune when i go look nor do i have any of his stuff on my zune music thing on my computer. i go sync my stuff now and somehow his stuff is there again.

its really aggrivating i erased everything multiple times i have no idea how his stuff is coming back ...
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Join Date: 12/8/2007 20:43:37

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11/7/2009 18:41:56
re: need help with media
 LoLLeRBlaDezZ wrote:
    Player options >>> erase all content

its what i did and there isnt any content left on my zune when i go look nor do i have any of his stuff on my zune music thing on my computer. i go sync my stuff now and somehow his stuff is there again.

its really aggrivating i erased everything multiple times i have no idea how his stuff is coming back ...
Neither do I.  It cannot be erased and suddenly reappear.  Are you positive it is not on your PC?  
try it again, but set your sync mode to 'let me choose' and start by sync'ing your stuff a little at a time.
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Join Date: 11/7/2009 06:45:44

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11/7/2009 19:00:34
re: need help with media
ok i erased everything, theres nothing on it.

i now plug it in.

drag one song onto my zune to sync

now all his stuff is back on and there was no syncing or anythying..

my zune player says there is 1 item on my zune but my zune has 7 gbs used of songs i dont like at all

i tried like 30 different things
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Join Date: 12/8/2007 20:43:37

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V
11/7/2009 21:06:22
re: need help with media

 LoLLeRBlaDezZ wrote:
ok i erased everything, theres nothing on it.

i now plug it in.

drag one song onto my zune to sync

now all his stuff is back on and there was no syncing or anythying..

my zune player says there is 1 item on my zune but my zune has 7 gbs used of songs i dont like at all

i tried like 30 different things
wow....  I'd almost say that is cool, except I know it's annoying you...

Try erasing it a slightly different way.  From the OP in this thread: http://forums.zune.net/1/49/231510/ShowPost.aspx#231510

Do it this way:

To Initialize/Format - Reboot device (turn the device completely off) then when turning the device back on hold the home (center) button and media button(on the side) at the same time. This will delete all content off of the device and allows firmware reinstall
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Join Date: 11/7/2009 06:45:44

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11/11/2009 05:10:54
re: need help with media
Nope, that didn't do it either. :(
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Join Date: 12/8/2007 20:43:37

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11/11/2009 12:53:28
re: need help with media
 LoLLeRBlaDezZ wrote:
Nope, that didn't do it either. :(
then i can only imagine you have some sort of hardware problem...call support.
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