I now have the Zune HD 32. Still cannot get the Setup file to run and load the Zune 4.0 software on my computer. I have 2 of the docks and was ready to enjoy this product. Boy, does MS know how to kill enthusiasm. I have called MS, Hp and posted on the forums, no useful information on how to get setup to run. Is it possible that I am the only person having the problem, the only person with XP and a Zune. I have a $500 paperweight. It certainly does not live up to the hype. Sorry I bought, Yes.![Crying [:'(]](/emoticons/emotion-9.gif)