Support |
Zune.net
sort posts by:oldest / newest

Join Date: 11/2/2009 02:19:20

Posts: 2
11/2/2009 20:44:42
I want to connect WindowsLive to my Xbox but it says I cant because that account is already on Zune. How can I change this?
I can't figure out how to either delete the Zune account entirely or change the SIGN-IN email associated.
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 11/13/2007 21:24:55

Posts: 2,707

M
11/3/2009 17:04:46
re: I want to connect WindowsLive to my Xbox but it says I cant because that account is already on Zune. How can I change this?
You should just be able to sign in to Xbox with your Zune account; they're the same.

Jessica Zahn, Zune Social Program Manager ~ This posting is provided as-is with no warranties, and confers no rights.

1 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 11/2/2009 02:19:20

Posts: 2
11/4/2009 01:59:01
re: I want to connect WindowsLive to my Xbox but it says I cant because that account is already on Zune. How can I change this?
Um no. when I attempt to sign in it gives me a message saying : The Windows Liv ID you're trying to use is already associated ith an Xbox LIVE, Games for Windows- LIVE, Or Zune account. Please try another ID.

Is there a way to completely shut down my zune account? I don't exactly use it anymore.
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 11/13/2007 21:24:55

Posts: 2,707

M
11/5/2009 17:48:13
re: I want to connect WindowsLive to my Xbox but it says I cant because that account is already on Zune. How can I change this?

That should only happen if you attempt to use the same email address (Live ID) to create a new account; when you sign in, you should be able to use the Live ID.

You also might try "recover gamertag" if that really isn't working.

There's no way to close a zune account, but you can shut down the entire Live ID at accounts.live.com.

Jessica Zahn, Zune Social Program Manager ~ This posting is provided as-is with no warranties, and confers no rights.

0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No
Zune Forums > community assis... > social: zune ca... > I want to connect WindowsLive to my Xbox but it says I cant because that account is already on Zune. How can I change this?
©2009 Microsoft Corporation. All Rights Reserved