Zune.net
Started by OmegaVader at 10/31/2009 22:39:21. Topic has 1 replies.
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Join Date: 7/28/2009 04:12:47

Posts: 3

10/31/2009 22:39:21
Can't Delete Unknown Artist

I deleted three Queen albums after I acquired superior quality versions of the same songs. The three new albums uploaded fine but I just noticed today that there's an "Unknown  Artist" with an "Unknown Album", but every single track has its song title intact, and it's clearly the three queen albums I deleted. I'm coming off a creative device to the Zune so I'm a bit miffed that there's not an on-device option to delete them, and when I plugged it into my computer and loaded up the Zune software, surprise! Unknown artist isn't listed there. So now I have this glaring flaw at the top of my artist list, taking up unnecessary memory. Is there any possible way to fix this?

 

And please don't tell me to resync. I don't feel like re-upping 80 gigs worth of music. Is MS really so hair-brained as to leave such a glorious fault in the Zune, even with the fourth iteration of software?

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Join Date: 8/2/2008 06:22:45

Posts: 6

11/7/2009 07:29:08
re: Can't Delete Unknown Artist
Same problem here - actually had it multiple times.   I think the device fails to delete the "placeholders" or whatever you call it.  The only thing that helped me consistenly is to do a clean resync (rebooting didn't help) - which totally sucks.  

Although, you might want to try this (helped me twice but I haven't been able to try the third time)

First try:
1.  While your zune device is connected with your zune software, close the zune software.
2.  Unplug the device.
3.  Plug the device back.
4.  Open the Zune software.

Second Try (Same steps but skip steps 2 and 3)

I don't have as much songs as you do and I already get very impatient doing a complete resync - I can only imagine how it would be for you.  Yeah, I hope the zune team releases a fix for this, among other things.

Let me know if that worked. :)

Cheers!


Btw, I'm generally happy with my zune.  This is just one of the things that get to me.  

If you're superficially nice, people will love you just as deep.

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