ok, so last year around Christmas I'm sure you all remember how the zunes froze. Well, mine was one of the first ones to experience this problem. So, I went online to see if I could figure out the problem. Online I found a forum posted that suggested a "hard reset", which is where you take the zune apart and do somethin'-or-other to it to fix it. As I'm sure you have guessed by now...that doesn't work. So my question is: How do I fix my Zune? or How would I go about fixing it myself or taking it in somewhere?
Also, Microsoft said that I voided the warranty when I opened it up...so they can't fix it. And neither can Best Buy or any other electronic store. Anyway, any help would be much appreciated. Thanks.
