I wanted to pass along some information .... I'm on XP service pack 3
I just upgraded my Zune software to 4.0 and it would not launch all the way after the upgrade. The application wanted to launch but would error out with a laundry list of errors and close itself.
I tried everything that I could think of to quickly remedy the situation. I uninstalled the application and tried downloading the 4.0 software and re-installing it. I rebooted after removing the app and after installing it to make sure that all went well in the bowels of the registry .... but to no avail.
After doing this twice ... I was starting to freak out a little bit ... but decided to wipe Zune off my hard drive completely and try it again ....
The solution:
1. Uninstall the app from the add and remove programs function in the control panel.
2. Go through the the hard drive and remove all folders and files by utilizing the search function.
3. Remove everything out of the Prefetch folder.
4. Search through the registry for anything attached to the word "Zune" and delete those entries.
5. Reboot
6. Download / Re-Install the 4.0 software.
... and you are good to go ....
Hope this helps someone ..
~Lycanthropy9
