Ok - so I finally got the whole campact to restore issue worked out. Then as I go through my collection I see that music is duplicated and so are pictures, at least 80% of my files. I checked the properties of each and they show the same file location. No matter what I do I cannot get the duplicates to go away. UGH!! BTW - I'm running Win7
So here's what I have done (and it has ended up involving over 10hrs of time trying to figure this out - to say the least I'm more than irritated):
- Because I am running Win7 I figured it had something to do with the libraries
- So I removed My Music/My Pictures/My Videos from the libraries
- Then I Uninstalled and reinstalled Zune according to http://support.microsoft.com/kb/929358
- Upon restart the duplicates remained
- First I removed the folders to be monitored
- Then attempted to remove the music from the collection, however only some of it would remove the rest just stayed (I did choose to remove files from collection and computer)
- Then I Uninstalled Zune and Reinstalled Zune according to http://support.microsoft.com/kb/929358
- After I restarted the duplicates were still there
- Next I deleted all of my music/pictures/videos files from the computer, disconnected all external hard drive connections
- I uninstalled Zune and reinstalled according to http://support.microsoft.com/kb/929358
- I then moved my music/pics/videos back
- Duplicates still appeared
- I then deleted all of my music/pictures/videos files from the computer (still no other sources connected)
- I uninstalled Zune and resinstalled according to http://support.microsoft.com/kb/929358
- Opened Zune up and it has approximately the correct number of songs, still duplicates - I'm not signed in and it shows this with no music in any folders (they only play of course the first 30 secs or so of the song); also it remembers all of my pic locations, though no pictures will show there are placeholders for each one with the correct file names
So I guess my question is two parts: Where in the world is Zune storing my music and picture info that it remembers it? Second, how on earth do I get rid of the duplicates? oh, and I guess I do have a third, How can I force Zune to forget the Music and pictures it seems to remember and add them back from the saved location?
Please help!
