Zune.net
Started by dinaki1 at 3/5/2009 22:47:07. Topic has 7 replies.
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Join Date: 11/14/2007 01:04:47

Posts: 66

3/5/2009 22:47:07
zune.net

After the so called update that took so long, I was expecting that the Zune team would fix the loading of zune.net, My Social, My Profile etc...etc...

Now it is even worst, I click Enterainment (slow), try to click Music or Podcast or anything there and i takes longer to load the page that a turtly running for his life.

Come one Microsoft, be on the program here and fix your web pages to load fast. I am very much frustrated about that.

 

If you were reading this Jessica, please try to work a little harder on that issue.

   Angel [A]

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Join Date: 8/27/2008 01:17:51

Posts: 76

3/5/2009 22:53:37
re: zune.net
They are probably updating things on their website. Don't worry.
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Join Date: 11/13/2007 21:24:55

Posts: 2,707

M

3/5/2009 23:24:40
re: zune.net

The update was largely about a significant data center move.

What browser are you using? There's an issue with one version of Firefox that's resulting in slower pages. Otherwise, performance is something we continue to work on.


Jessica Zahn, Zune Social Program Manager ~ This posting is provided as-is with no warranties, and confers no rights.

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Join Date: 11/14/2007 01:04:47

Posts: 66

3/6/2009 00:33:21
re: zune.net
 jetherealz wrote:

The update was largely about a significant data center move.

What browser are you using? There's an issue with one version of Firefox that's resulting in slower pages. Otherwise, performance is something we continue to work on.

Thank you for replying to me Jessica

I have been using Internet Explorer 7 since I got my Dell XPS M1530 four months ago. My laptop is connected to the Internet via cable and it's wireless. My system is just few feet away from the router (that's not the case) and my Internet speed is very good indeed.

I am having the "slow loading pages" only here from zune.net and since the Social came up.

What I mean by "slow" and I count with a clcok, it takes from 16 to 20 seconds to fully load any zune.net web pages and that even includes the Sign In.

 

Friendly,

Dina

 

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Join Date: 1/31/2009 15:37:58

Posts: 92

3/6/2009 02:54:32
re: zune.net

I was having the same problem too, and am still to a certain extent.  Changing my DNS server from the AT&T servers to the dns.org servers helped a great deal.  If you have a router, (linksys, dlink, etc..), it's pretty easy to change the addresses.

 

Zune 120

Toshiba Laptop

IE7/Firefox

life is good. :)

 

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Join Date: 11/13/2007 21:24:55

Posts: 2,707

M

3/7/2009 00:04:26
re: zune.net
We know we have performance issues; it's definitely a top priority for us to speed up the site. Thanks for bringing it up.

Jessica Zahn, Zune Social Program Manager ~ This posting is provided as-is with no warranties, and confers no rights.

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Join Date: 12/23/2008 04:12:33

Posts: 22

10/22/2009 19:31:20
re: zune.net performance: how to improve playback performance

Zune team,

I figured out how to improve the performance of music playback on zune.net.

Normally the playback cuts out momentarily whenever I mouse over an interactive button like Silverlight or Java on zune.net or any site.

When I open the popout player in IE8, the Silverlight application that runs it automatically sets its system process priority to "Above normal". There are usually two processes when one tab is open: IE8's main process and a separate process for that tab. When you open more tabs, the main process assigns several to the process with the first tab, but then creates another process for subsequent tabs. When that process has several, it creates another one, and so on.

Because the main process treats the popout player as a new tab (adding it to a process instead of creating another process), and because the process containing the popout is set to "Above normal" priority, tabs in other processes do not cause the music playback to stutter, because they have a lower priority. But the tabs in the same process as the popout player do.

So to increase performance, I opened new tabs until a new process was created, and then opened zune.net in that tab so it would be in the new process. I opened the popout player, and then closed the tab with zune.net.

Bing! Performance problem solved.

If the Zune team can configure the Silverlight application to open in a seperate process every time, and force subsequent tabs to open in another process, many playback performance issues would be improved. If Silverlight can set its tab's processing priority, it can probably do this.

Because my computer is very slow, I don't know whether interactive content is causing anyone else problems, but I would really appreciate it if the Zune team would improve playback performance on the website.


User devices:
 Zune HD 32GB

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Join Date: 11/13/2007 21:24:55

Posts: 2,707

M

10/26/2009 16:13:37
re: zune.net performance: how to improve playback performance
Thanks for your feedback - I will send it along to the developers for that feature. I don't experience any slowness when I stream from zune.net on my PCs, but mine are fairly new.

Jessica Zahn, Zune Social Program Manager ~ This posting is provided as-is with no warranties, and confers no rights.

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