Yeah the volume control thing is super annoying. The wallpaper thing is uber lame also, but seeing as the screen is LED and touchscreen what can you do? I would also like to complain about the following issues w/ the Zune HD:
1. Location of the headphone plug in (annoying when you turn zune and try to type w/ the keyboard with headphones plugged in, headphone piece gets in the way of your hand)
2. Size of the unit itself (is it made for a kid or an adult)
3. Pop up volume control (had to re-mention it)
4. NON SUPPORT OF FLASH for the browser (seriously people should be fired over this one)
5. Lack of a real EQ (it would be nice if you could adjust bass and treble possibly khz and hz also)
6. At time pictures in the web browser look blurry
7. Lack of volume the zune30 was louder!!!
8. Lack of Apps!!!!!!!!!!!!!!!!!!
9. I wish it had an IR port so that u could use it as a touchscreen universal remote for home theater and everything
10. Satellite radio would be cool
11. It would be cool if you could record radio on it then listen at a later time so you don't miss shows
12. It would be nice if you could see the clock on all screens
13. Why do we have to turn it on then have to use your finger motion going up to actually see it just takes one more movement that was not needed.
Here is the one thing they did right w/ the HD... They fixed the sync cable instead of having the buttons on the sides of the plug that always fell off they are gone!!! Congrats MS u messed up the whole device and fixed the cable. At least the cable works w/ the 30gb. I'll still use my 30 until u fix the browser~