Support |
Zune.net
Zune Forums > community assis... > social: zune ca... >

Friends and the software

Started by NashKurlz at 10/7/2009 01:23:29. Topic has 67 replies.
sort posts by:oldest / newest
Page 1 of 6 (68 items)
1 2 3 4 5 > ... Last »

Join Date: 2/4/2008 00:19:06

Posts: 32
10/7/2009 01:23:29
Friends and the software
How long is it supposed to take for friend accepts to show up on the software? The new friend shows up in my web profile, but not on the 4.0 software. I even tried reloading the program and it still is not showing them as added.
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 11/13/2007 21:24:55

Posts: 2,707

M
10/7/2009 18:28:20
re: Friends and the software
It could take up to one day on the Zune software.

Jessica Zahn, Zune Social Program Manager ~ This posting is provided as-is with no warranties, and confers no rights.

0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 2/4/2008 00:19:06

Posts: 32
10/8/2009 08:27:07
re: Friends and the software
Here I am a day and seven hours later and it's still not showing up. She shows up in my web profile, but still not in the software so I can sync her. Is there a way to manually update the social info on the software?
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 11/13/2007 21:24:55

Posts: 2,707

M
10/8/2009 15:52:33
re: Friends and the software

Well, if it's been more than 24 hours, it sounds like a problem to me on our end.

You could try this, though: close the software, clear temporary internet files, and re-open the software. This really does sound like a caching problem, but at this point I don't know if it's your local cache (i.e. on your computer) or our caching system.

(If you could try seeing if your friend shows up in the software on another computer, that would help narrow it down.)

I'll look into this, at any rate.

Jessica Zahn, Zune Social Program Manager ~ This posting is provided as-is with no warranties, and confers no rights.

0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 8/17/2009 20:56:47

Posts: 5
10/9/2009 02:00:41
re: Friends and the software
I'm having the same problem.
It has been 3 days and I've cleared my temporary files.
Thanks
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 11/13/2007 11:52:18

Posts: 12
10/9/2009 02:41:26
re: Friends and the software
Count me in as number three with this problem, cleared temporary internet files as well, still a no go with an updated friends list software side. Thanks for the help and feedback though.
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 11/29/2008 09:58:31

Posts: 6
10/9/2009 14:35:11
re: Friends and the software
I'm having the same problem. I'm able to see everyone on my friends list through the website, but some people aren't showing up in the software.
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 11/13/2007 21:24:55

Posts: 2,707

M
10/9/2009 16:25:01
re: Friends and the software
Looking into it...

Jessica Zahn, Zune Social Program Manager ~ This posting is provided as-is with no warranties, and confers no rights.

0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 2/4/2008 00:19:06

Posts: 32
10/10/2009 02:50:03
re: Friends and the software
Here I am, day three, and she just showed up in the past few hours (wasn't there this morning, but I'm back from work and she's showing up now)
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 8/17/2009 20:56:47

Posts: 5
10/10/2009 20:08:28
re: Friends and the software

I even show up on under my friend's friends, but under friends it just says the "discover music... invite friends" an shows none of my friends.

I just got my zune and I only have 2 friends (none of which show up in the software); I want to try out the zune cards feature on my zune, but I can't sync anybody's card until I have a friend showing up in the software.

Thanks
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 12/6/2007 03:43:59

Posts: 13
10/11/2009 04:58:01
re: Friends and the software
Im having the same problem as well.. I just added a few friends including my sister who just got a Zune HD

They appear on the Zune.net profile, but not on my Zune Software, and i thought it was the Software so i reinstalled it

but same thing...no friends....

what do you guys think is the problem?  I think its something with the Software itself...
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 9/19/2008 12:52:28

Posts: 23
10/13/2009 11:26:50
re: Friends and the software
Having the same issue here, too. New friends show up in Web profile, but not in Software v4.
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No
Page 1 of 6 (68 items)
1 2 3 4 5 > ... Last »
Zune Forums > community assis... > social: zune ca... > Friends and the software
©2009 Microsoft Corporation. All Rights Reserved