Playlist and Channel Duplication Solutions
There are three known scenarios that can cause the spawning of duplicate playlists and channels. If you are experiencing this issue, please read the following three descriptions and see if they apply to your setup:
1. MAPPED NETWORK DRIVE
If you have a mapped drive as a monitored folder, then replace the current path with the UNC path. For example, if your mapped network drive is listed in the collection settings screen with this format F:\folder\ change it to \\computername\folder\.
2. MULTIPLE ZUNE CLIENTS
If you have multiple instances of Zune accessing the same playlist (for example you have more than one PC with Zune installed on it, and they are sharing content over a network), then you need to verify that they are both the same version (at the time of this writing the version of the Zune software client would be 3.1.620.0). Please download the most current version of the client http://www.zune.net/software/download/default.htm.
3. WINDOWS HOME SERVER
If you have the playlists on a network share and you don’t have full read/write access to that share, then you need to move the Zune folder to a local drive.
The corrective actions described in the scenarios above will prevent any further playlist spawning. However, you will still need to go into the Zune\Playlists directory and delete the duplicates by hand. If this did not solve your playlist duplication issue, go ahead and start a new thread in the forums.
Tom
Zune Product Team
This posting is provided as-is with no warranties, and confers no rights.