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Started by TSTORM at 9/30/2009 20:28:16. Topic has 3 replies.
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Join Date: 12/2/2007 13:40:13

Posts: 3

9/30/2009 20:28:16
Unable to keep media sharing boxes selected in Zune 4.0

I own two 30GB zunes and one 120GB sune.  The 30GB zunes are for my kids and the 120GB is mine.  Each kid has their own Zune library by logging onto their own Windows account.  We have all been able to access each person's library through the XBOX 360 when using 3.0.  Since downloading 4.0 I can no longer access my library due to an inability to keep the media sharing boxes (music, video, and pictures) selected in the Zune 4.0 software.  I check the boxes and hit OK and then immediately go back into settings and the media sharing boxes are unchecked again.  I was alble to select these boxes and keep them selected when logging into Windows with both of my kids Windows accounts.  Their libraries are found and easily played by the XBOX 360.  I am able to access my Windows Player 11 ripped CDs through the XBOX 360 without any issues.  This problem is exclusive to Zune 4.0 and my Windows account (administrator).  I attempted a call to Zune support but when I found out that the rep was even aware that the XBOX 360 could access a Zune music on a PC I knew I was heading down a dead end road.  Any help would be greatly appreciated!

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Join Date: 11/21/2007 03:44:52

Posts: 6

10/1/2009 20:31:03
re: Unable to keep media sharing boxes selected in Zune 4.0
Are you running Vista?  Did you try and right click on the Zune software and select "Run as Administrator"?  I had the same problem, and this fixed it.
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Join Date: 12/2/2007 13:40:13

Posts: 3

10/2/2009 01:18:56
re: Unable to keep media sharing boxes selected in Zune 4.0
I'm running Xp.  I tried running as Administrator and it worked for "Administrator", but when I tried it again I had the same problem.  I also tried running as one of my kids Windows accounts and this worked as expected.  This is apparently a pretty tuff one.
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Join Date: 12/2/2007 13:40:13

Posts: 3

10/29/2009 12:42:18
re: Unable to keep media sharing boxes selected in Zune 4.0
I never really understood this issue, but I did come up with a fix.  I just created a new windows account for me since all other accounts were able save the media sharing settings.  I created the account and synced my zune to the empty library of the new windows acount.  Media sharing is all good again, but I'm not sure that I'll ever understand why my original windows account would not allow me to save the media sharing settings.
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