Zune.net
Started by StuneMad at 11/28/2007 00:06:42. Topic has 13 replies.
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Join Date: 11/27/2007 23:58:52

Posts: 5

11/28/2007 00:06:42
"This Item is Missing or Cannot Be Played" Appears for All Music
Okay so I purchased a Brown Zune 30 this past Friday. Over the course of the weekend i've got about 15gigs worth of Music, Video and Pictures synced to it. All went fine when I took it to school with me yesterday for some casual listening/watching between classes.

It all went to hell today when I turned my Zune on about mid- day, (Not the first time today) and i hit Shuffle All under the songs tab, and was greeted with the message "This Item is Missing or Cannot Be Played' This message pertains to every single Song that is on my Zune. However Videos and Pictures still functioned.

I figured oh well ill resync it later. I come home, rip everything off, and copy a playlist to it. I disconnect and find my freshly synced Playlist still out of order, as well as any other music synced to the device. However video still functions fine.

Any suggestions?
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Join Date: 11/13/2007 17:29:54

Posts: 7

11/28/2007 00:50:37
re: "This Item is Missing or Cannot Be Played" Appears for All Music

http://support.microsoft.com/kb/928650/en-us

>try to visit this link

>it has troubleshooting steps with it..

>disconnect the device, reset it(press and hold the back button at the same time while you press the up button of the zune pad), when you see the zune logo you can release the buttons...resetting the device will refresh the memory

>erase the items and resync..hope it works for you

>goodluck..


-==-

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Join Date: 11/24/2007 00:26:30

Posts: 87

11/28/2007 00:53:28
re: "This Item is Missing or Cannot Be Played" Appears for All Music
ya i believe your libray got curoppted reformatting is really the only way to go
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Join Date: 11/27/2007 23:58:52

Posts: 5

11/28/2007 01:36:00
re: "This Item is Missing or Cannot Be Played" Appears for All Music
how do I reformat my Zune?
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Join Date: 11/13/2007 20:10:17

Posts: 7,572

11/28/2007 01:38:19
re: "This Item is Missing or Cannot Be Played" Appears for All Music
no no no try something slightly simple first......

delete zunestore.sdf and currentdatabase_365 (they are hidden files you'll need to do a search for hidden files).  Delete those and then restart the software the library will rebuild and should clear up DRM issues and it will also fix them on your zune.  I wouldn't plug in yoru zune till after this is done.

Hold your breath someone is about to tell the greatest lie EVER!

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Join Date: 11/27/2007 23:58:52

Posts: 5

11/28/2007 02:13:03
re: "This Item is Missing or Cannot Be Played" Appears for All Music
 st0icr4ven wrote:
no no no try something slightly simple first......

delete zunestore.sdf and currentdatabase_365 (they are hidden files you'll need to do a search for hidden files).  Delete those and then restart the software the library will rebuild and should clear up DRM issues and it will also fix them on your zune.  I wouldn't plug in yoru zune till after this is done.


that did Nothing.

My Zune still pops up with the "This Item Is Missing or Cannot Be Played" message every time i try to play a file.

How do I reformat my Zune?
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Join Date: 11/13/2007 20:10:17

Posts: 7,572

11/28/2007 02:20:31
re: "This Item is Missing or Cannot Be Played" Appears for All Music
there's an "erase all content" option in the software for the zune when you click on settings.  Try that and resync the zune.  If you have a zune 30 back and left to reset then after it resets hold back, right, confirm to "reformat" though it really doesn't but does erase all content on the zune itself.

Hold your breath someone is about to tell the greatest lie EVER!

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Join Date: 11/15/2007 04:26:31

Posts: 23

12/3/2007 05:01:13
re: "This Item is Missing or Cannot Be Played" Appears for All Music
I have the same problem...PLEASE HELP!
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Join Date: 11/13/2007 16:00:42

Posts: 101

12/5/2007 02:17:27
re: "This Item is Missing or Cannot Be Played" Appears for All Music
I had this problem today as well. I last sync'd a few days ago, today in the middle of the day all the music on my zune just disappeared. So far restarting has worked and hooking it up to Sync again didn't do anything either. Looks like I'll have to delete everything and resync

http://www.ChrisHammond.com

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Join Date: 12/5/2007 04:57:37

Posts: 2

12/5/2007 05:48:59
re: "This Item is Missing or Cannot Be Played" Appears for All Music

OK, thank God it (resyncing) worked ... until "Bring Her Down" by Rob Zombie came on (followed by "You Are the Sunshine of my Life" ... wonder if anyone else can say that about their collection) I had no idea if it would or not.  ALSO, thank God I have my entire library permanently on my PC (I tended to clear off a lot of stuff when I had my Zen Sleek).

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Join Date: 11/13/2007 16:00:42

Posts: 101

12/5/2007 15:35:18
re: "This Item is Missing or Cannot Be Played" Appears for All Music
I had to delete everything from the Zune and then sync. So far it looks alright, I'll find out more today when I head off with the Zune

http://www.ChrisHammond.com

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Join Date: 11/14/2007 06:35:07

Posts: 103

12/6/2007 14:29:29
re: "This Item is Missing or Cannot Be Played" Appears for All Music

::shakes fist::  I just ran into this issue yesterday.

 

Thanks for the fix.  Looks good so far, will get some heavy testing in today to make sure all is well.  I saw the "delete all content" link last night and wasn't positive what it was and wasn't deleting so I held off.


"What if Phillip does not have the mind of a human, but the murderous brain of the fly?"

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