Zune.net
Started by mjwills at 9/18/2009 12:55:50. Topic has 5 replies.
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Join Date: 12/9/2007 07:03:57

Posts: 73

9/18/2009 12:55:50
How to downgrade to Zune 3 client software
Please note:

a) I promise nothing and provide no warranty.
b) I am not a Microsoft employee, nor am I part of Zune support. Treat anything I say as if it came from the latest crazy homeless guy you saw.
c) My usage of Zune is purely for listening to albums (ripped from CD) and podcasts. I have never paid for content, thus have no idea if below will cause problems for those who have.
d) I had not upgraded the firmware on my Zune 4GB to the latest firmware. As such I have no idea if the below steps will work for those users who have upgraded the Zune hardware to the latest firmware.

Anyway, with all the Zune 4 client podcast issues, I didn't have much of a choice, so here is what I came up with...

1. Goto C:\Users\[YourUserName]\AppData\Local\Microsoft\Zune (this is for Windows 7 - for other OSes search for a directory containing the file zunestore.sdf).
2. Copy every .sdf file from that directory to your desktop.
3. Ensure your Zune device is not connected to your PC.
4. Uninstall Zune 4.0 (from Control Panel). Note that on my PC it got to 100% and sat there forever. If it does that to you, goto the next step.
5. Install Zune 3.1. I had a copy on my PC from my previous install. This may help you find a copy - http://www.google.com.au/search?hl=en&source=hp&q=zune+3.1+install+package&meta=&aq=f&oq=
6. Goto the desktop and find the file called ZuneStore000200F0.sdf (or something similar) that you copied there in Step 2. There will be a number of files that end with sdf - you want the one with the longest name (like ZuneStore000200F0.sdf).
7. Copy this file back to C:\Users\[YourUserName]\AppData\Local\Microsoft\Zune (it may already be there - Steps 1, 2, 6 and 7 are 'just in case').
8. Delete C:\Users\[YourUserName]\AppData\Local\Microsoft\Zune\ZuneStore.sdf.
9. Rename the longest sdf filename (like ZuneStore000200F0.sdf) in C:\Users\[YourUserName]\AppData\Local\Microsoft\Zune\ to C:\Users\[YourUserName]\AppData\Local\Microsoft\Zune\ZuneStore.sdf.
10. Launch Zune 3.1 software.
11. I had to unsubscribe and resubscribe to the podcasts to get some of the logos to appear for them. Otherwise, it worked just fine.
 
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Join Date: 6/22/2008 15:17:23

Posts: 7

9/27/2009 15:49:24
re: How to downgrade to Zune 3 client software

So after spending several hours on the phone with technical support, they have admitted that Zune 4.0 broke my ability to sync, and since in the process of troubleshooting they deleted all the content on my zune, i can't even play a friggin song.  They also won't give me the 3.1 software so that i can get it working again (and i don't have a copy on my laptop)!  Is there an ftp site i can download this from?  You can email me directly at lissa_dunkerley@hotmail.com.

Thank you!


"The LFactress"

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Join Date: 12/9/2007 07:03:57

Posts: 73

9/29/2009 00:37:22
re: How to downgrade to Zune 3 client software
 LFactress wrote:

So after spending several hours on the phone with technical support, they have admitted that Zune 4.0 broke my ability to sync, and since in the process of troubleshooting they deleted all the content on my zune, i can't even play a friggin song.  They also won't give me the 3.1 software so that i can get it working again (and i don't have a copy on my laptop)!  Is there an ftp site i can download this from?  You can email me directly at lissa_dunkerley@hotmail.com.

Thank you!



http://zune-software.en.softonic.com/
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Join Date: 10/19/2008 11:58:32

Posts: 3

10/6/2009 01:21:07
re: How to downgrade to Zune 3 client software
Has anyone who has upgraded the Zune Firmware for the 4.0 tried to downgrade back to 3.1 successfully?

I am scared to downgrade knowing how temperamental Microsoft is when messing with their software...

 
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Join Date: 5/31/2008 00:51:25

Posts: 80

10/7/2009 02:30:03
re: How to downgrade to Zune 3 client software
I went back to 3 because I had issues with the Marketplace taking foooorever to load.  It still worked, the marketplace didn't which wasn't any help to me.  I eventually found the fix to my marketplace issue and went back to 4.


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Join Date: 9/20/2008 16:54:35

Posts: 144

10/7/2009 04:10:24
re: How to downgrade to Zune 3 client software
 LFactress wrote:

So after spending several hours on the phone with technical support, they have admitted that Zune 4.0 broke my ability to sync, and since in the process of troubleshooting they deleted all the content on my zune, i can't even play a friggin song.  They also won't give me the 3.1 software so that i can get it working again (and i don't have a copy on my laptop)!  Is there an ftp site i can download this from?  You can email me directly at lissa_dunkerley@hotmail.com.

Thank you!



Isn't Zune support great!(sarcasm)
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