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re: Zune 4.0 - login OK but "Profile is Unavailable"

Started by BULLETOOTH at 9/15/2009 23:40:57. Topic has 51 replies.
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Join Date: 11/13/2007 17:53:11

Posts: 27
9/15/2009 23:40:57
Zune 4.0 - login OK but "Profile is Unavailable"

   Subject says it all. I can login successfully but I can not view my profile.

Error says "Profile is Unavailable. Please try again later.

I've turned off AV/Firewalls and evey tried a different network.

Any ideas?
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Join Date: 11/20/2008 19:27:51

Posts: 60
9/15/2009 23:42:47
re: Zune 4.0 - login OK but "Profile is Unavailable"
I am with you on this one. I need an answer too. The zune.net works fine, but when in software it give me the same thing for profile and friends.

Be nice READ before posting, even when I am not!
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Join Date: 11/13/2007 17:53:11

Posts: 27
9/16/2009 00:06:50
re: Zune 4.0 - login OK but "Profile is Unavailable"

Do you see Comments (1) under your Zune Tag?

I can't click on it b/c of the profile unavailable error. No clue what that is
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Join Date: 11/20/2007 02:21:26

Posts: 11
9/16/2009 00:07:48
re: Zune 4.0 - login OK but "Profile is Unavailable"
I have the same problem i can login but on the software it says "Profile Unavailable, Please Try again later", also no profile pic on the top nor does it show play counts.  It was working fine 2 days ago before the update but now its not :(
BTW my profile works on the site not on the software.

Proud Zune HD 16Gb Owner :]
30 Gig on a long vacation...
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Join Date: 11/20/2008 19:27:51

Posts: 60
9/16/2009 00:12:53
re: Zune 4.0 - login OK but "Profile is Unavailable"
Mine says comments (10). It won't let me do anything when I click on it except "Profile is Unavailable".

Be nice READ before posting, even when I am not!
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Join Date: 9/15/2009 13:14:52

Posts: 6
9/16/2009 00:32:38
re: Zune 4.0 - login OK but "Profile is Unavailable"
Same problem.
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Join Date: 11/20/2008 19:27:51

Posts: 60
9/16/2009 00:42:07
re: Zune 4.0 - login OK but "Profile is Unavailable"
Boy, someone is really in a hurry to help us out. I guess this is not a priority.

Be nice READ before posting, even when I am not!
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Join Date: 4/19/2009 16:36:17

Posts: 156
9/16/2009 00:47:48
re: Zune 4.0 - login OK but "Profile is Unavailable"
Same problem, but have Comments (3). Oddly, Private Messages seem to work.

"Sorry, not much in the way of feature updates for the old devices. You've had a great run with them though!" 

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Join Date: 11/13/2007 17:20:45

Posts: 7
9/16/2009 00:57:20
re: Zune 4.0 - login OK but "Profile is Unavailable"
Same thing happening here. Not sure if this has anything to do with the issue, but browsing the Marketplace is also excruciatingly slow. This just started today when I updated to 4.0, everything worked totally fine and fast on the previous version.
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Join Date: 9/16/2009 00:55:11

Posts: 1
9/16/2009 00:59:19
re: Zune 4.0 - login OK but "Profile is Unavailable"

I'm am having the same problem as all of you guys. My inbox works but my profile and friends list doesn't and it doesn't show my play counts. I also have Comments (1) under it. It HAS TO BE a problem with the new software. $1!M $H@|)Y.

thanks,

sam
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Join Date: 11/13/2007 13:23:02

Posts: 20
9/16/2009 01:27:32
re: Zune 4.0 - login OK but "Profile is Unavailable"

Same here on all counts.

-steve

MVP - Windows Live; 
Windows Live OneCare, Live Mesh, Microsoft Security Essentials  Forums Moderator
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Join Date: 2/18/2008 01:41:52

Posts: 14
9/16/2009 01:28:56
re: Zune 4.0 - login OK but "Profile is Unavailable"
add one more user whose "profile is unavailable"
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