Zune.net
Started by HoweJ at 8/5/2009 16:44:44. Topic has 4 replies.
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Join Date: 12/18/2007 01:51:21

Posts: 15

8/5/2009 16:44:44
Zune 30gb not responding....please help
ok my zune was working perfectly fine this morning but was very low on battery life. the zune went completely dead so i plugged it into my computer. the zune screen just keeps flashing the re boot screen. when i plug the zune into a wall charger. it works and says it has full battery. but when i unplugg it it just turns off. any ideas?
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Join Date: 12/18/2007 01:51:21

Posts: 15

8/5/2009 18:09:13
re: Zune 30gb not responding....please help
bump
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Join Date: 11/13/2007 11:19:37

Posts: 3

8/31/2009 17:25:51
re: Zune 30gb not responding....please help
I am seeing the exact same thing on my 30 as well. any insight would be appreciated.
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Join Date: 9/2/2009 14:52:57

Posts: 1

9/2/2009 15:17:39
re: Zune 30gb not responding....please help

*bump*

Anyone know a fix?  Same exact problem with mine.

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Join Date: 9/1/2009 01:06:14

Posts: 2

9/3/2009 00:37:44
re: Zune 30gb not responding....please help

I was having the exact same problem with my Zune, except my battery never died. It was fully charged (or so I thought) before it stopped working.

However, I did manage to get it working. I hope this works for the others having a similar problem.

I kept my Zune on the wall charger, and while doing that I did a complete reset (hold down back + left + center while the device was booting up) and it deleted the firmware as well. Now, I don't know if that is completely necessary, but I'm just stating what I did. While the device was still on the wall charger, it wanted me to connect to a PC except, hey, cool, I can't because it would just flash on and off. So I just left it on the wall charger over night and for most of the day (must have been 20+ hours, since I had class)

Moving on. I unplugged the Zune from the wall charger, then plugged it into my PC. Still flashing. I don't know where I read this trick, but I put the device on lock, held down the back + center + play/pause button, and while holding those three keys down on the device, I unlocked it. It booted up normally, told me to connect to a PC (which it was) and it installed the drivers, then the firmware once I opened the Zune software.

I resynced all my music/movies with no troubles at all, and my Zune has been working as if nothing happened to begin with. Like I said, I hope this worked and good luck!

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