Zune 4GB Dead

Hi,

I'm an XNA Game Developer. More than a year ago, after announcing that zune is going to support XNA, I bought a zune 4GB and downloaded XNA 3.0 beta and began writing games for it...

I was a proud zune owner, and I loved my zune, and the zune software (even though I don't understand why Microsoft's awesome WMP has an awesome sync option that supports everything but Microsoft's own MP3 Player)

anyway, after a week of owning a beautiful zune, I went to a trip, zune was in my pocket with fully charged battery, I was listening to some tunes, and suddenly the music stopped. I thought maybe the headphone got unplugged. I reached into my pocket and brought my zune out.

The screen was black. It was blank. None of the special magical combinations worked (reboot, reset, format, bla bla bla).

I was shocked. I told myself it's gonna be fine, I plugged it into my laptop and started the zune software. it didn't recognize my zune but instead a balloon-tip from the taskbar (the one from that "Found new hardware" dude) was saying it's looking for a "Freescale semiconductor, inc" (something like that) driver. (if anyone is interested, I can post screenshots of this message and how this weird device looks like in my Device Manager, but I don't think anybody gives a damn.)

This means the device isn't dead. it's in a coma!

It's been a year now, every couple of weeks I plug it into my computer (for fun) and I keep seeing this message.

I'm not expecting a solution, I was just sharing my story.

Whatever the problem was, it was my own fault, because I bought a US-Only device in a country that has no good relations with the US, so technically it had no warranty. Thank god I didn't pay for a zune 80!

 

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Saeed Afshari, http://saeedoo.com

Hi sorry to reply to your message but i do not know how to send my own message.  Over the weekend my zune 80 died.  I bought it exactly 1 year and one month ago, so the warranty is gone.  I had many doubles of music on my computer so I spent several days clearing it off.  During this time I got an error message 3 - 4 times an hour saying your zune in not responding to the computer.  Unplug your zune, turn it off and back on and plug it back in.  I kept doing this.  When my music was finally right on my computer I realized it was not changing on my zune.  So I erased the music on my zune to reload what is on my computer.  Now it does not recognize my zune as being plugged in.  Mu zune screen says syncing but never gets off 0%.  the zune page shows the device is plugged in but I cannot click on the device to open it, and after a few minutes I get the your zune is not responding error message.

I have gone to the technical boards and tried to do what was recommended.  The problem is not the usb port, I have the most up to date software, I have tried to erase the zune by computer (could not) and manually with the keys (successful).  The zune shows the charging symbol so I know it is connected.  I am so sad because I use my music in my classroom and every day when I travel.  Any suggestions?

puzzler132