re: 30GB Constantly Restarts...Clicking noise...

Yesterday, my 30GB Zune was dead after having played it in my car's Aux. jack, so I brought it inside to hook it up to the computer to charge.  I plugged in the USB cable and it charged a bit, brought up the Zune software, but never showed in the software that the device was connected to sync or anything.  It then started restarting itself over and over. It'll go black, load a Zune loading screen with the progress bar, click, and then turn black again and keep doing that over and over.  I can't get it to do anything else.  When it's unplugged, and I try to turn it on, it'll flash the Zune logo for a split second and go black again.

What do I do?

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consequence of sound.

 vibrant2001 wrote:

Yesterday, my 30GB Zune was dead after having played it in my car's Aux. jack, so I brought it inside to hook it up to the computer to charge.  I plugged in the USB cable and it charged a bit, brought up the Zune software, but never showed in the software that the device was connected to sync or anything.  It then started restarting itself over and over. It'll go black, load a Zune loading screen with the progress bar, click, and then turn black again and keep doing that over and over.  I can't get it to do anything else.  When it's unplugged, and I try to turn it on, it'll flash the Zune logo for a split second and go black again.

What do I do?

Go to the OP in this thread and 'initialize disk'  http://forums.zune.net/231510/ShowPost.aspx

Apparently I'm not the only one...

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consequence of sound.

Anyone else?

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consequence of sound.

 vibrant2001 wrote:

Anyone else?

anyone else what..?

mine is doing the exact same thing. when i try to charge it via pc, the zune logo keeps flashing.. what can fix this??

same thing happened to me on July 4th.  I was listening to it while driving, and all of a sudden, my zune 30 just turned off.

So I'll repeat and expand what I posted earlier... 

actually i realized that when the device is connected, after going through the repetitious zune logo cycling, it eventually goes to the main menu.

 brandonLim wrote:

actually i realized that when the device is connected, after going through the repetitious zune logo cycling, it eventually goes to the main menu.

However, as soon as I disconnect it from computer, the device turns off.

Based on this, I'm assuming that my battery life has completely expired that it just doesn't have any juice left in it.

Perhaps if I replace the battery, it will work again?

By they way I already Initialized my device about 10 times already following the directions.  No luck.

Resynced my whole library, still no luck.

My deduction leads to the cause of this to the battery failure.

Does anyone agree?

Yes, that sounds reasonable to me.  However, there is enough uncertainty around hardware failure modes that I'd suggest you get it checked by an expert.  Zune will do repairs on out of warranty units for a flat fee ($160 I think...) and there is an online site that gets good reviews called rapidrepair.com (they do iPods and Zunes.)  Rapidrepair.com does free repair estimates...although I don't know if there are strings attached to that.

 NSILMike wrote:

 brandonLim wrote:

actually i realized that when the device is connected, after going through the repetitious zune logo cycling, it eventually goes to the main menu.

However, as soon as I disconnect it from computer, the device turns off.

Based on this, I'm assuming that my battery life has completely expired that it just doesn't have any juice left in it.

Perhaps if I replace the battery, it will work again?

By they way I already Initialized my device about 10 times already following the directions.  No luck.

Resynced my whole library, still no luck.

My deduction leads to the cause of this to the battery failure.

Does anyone agree?

Yes, that sounds reasonable to me.  However, there is enough uncertainty around hardware failure modes that I'd suggest you get it checked by an expert.  Zune will do repairs on out of warranty units for a flat fee ($160 I think...) and there is an online site that gets good reviews called rapidrepair.com (they do iPods and Zunes.)  Rapidrepair.com does free repair estimates...although I don't know if there are strings attached to that.

(Batteries are relatively cheap...until you find out the battery was killed by some defect on the main circuit board...if you know what I mean.)

Good luck!

Has anyone had success doing this?

 

 

I got it to work!  I simply bought a replacement battery for zune 30 on ebay for ~$8, and I tried it, and voila!  It works now!  Anyone having the same issue, you should definitely give this a try!