Support |
Zune.net
Zune Forums > community assis... > marketplace: si... >

re: can't sign in

Started by pedro303 at 12/25/2008 00:58:50. Topic has 5 replies.
sort posts by:oldest / newest

Join Date: 7/16/2008 00:21:24

Posts: 2
12/25/2008 00:58:50
can't sign in

When i try to sign into zune it says "A secure channel could not be established.  The server certificate is revoked or the revocation list can't be retrieved"

what do I do?
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 1/24/2008 19:16:09

Posts: 1,740

V
12/25/2008 10:01:40
re: can't sign in
Have you checked to make sure your system's Date and Time are set correctly?  I think if the date or time is off, it can affect the Software's ability to reach a "secure channel".

Also, are there any personal / network Firewalls in place that might be preventing access?

Corey Shuster
2009 Microsoft Zune MVP

My responses come only from personal experience.
0 helpful ratings, 1 not helpful ratings
Was this post helpful? Yes No

Join Date: 7/16/2008 00:21:24

Posts: 2
12/26/2008 04:38:35
re: can't sign in
the date and time are correct also i don't think its my firewalls because i used to be able to sign in but up until recently i couldnt sign in any more
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 5/28/2008 01:53:03

Posts: 1
7/1/2009 16:02:25
re: can't sign in

i have same problem as you.   if you already solve the problem   can you tell me. 

thanks. :D
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 4/20/2008 23:22:24

Posts: 8
7/3/2009 04:03:03
re: can't sign in

this started happening to me yesterday.  i quit the software and reloaded it a few times and was finally able to connect.  but it's still doing it again tonight.  pretty anonying.  i can sign in on the web, the app just won't connect.  don't think anything has changed on my OS firewall or the router's firewall. 

 

UPDATE:  Yup.  Quit and reloaded the Zune software about 5 times before it finally connected again.  Kinda makes me think it's not my system or network. 

0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 4/10/2008 16:24:49

Posts: 2
7/3/2009 22:59:27
re: can't sign in

Having the same issue, can't sign into the Zune software....tried closing it and opening a few times and no luck :/

 

 

EDIT: Ok its ever odder, I can sign into the forums, obviously, but I can sign into the zune on other .net accounts, but it just stalls at signing in on my main Zune account.....its not like I have the password wrong since I just since into the forums! But if I make the password wrong it immediately says can't login...but in the right one and it just sits there at signing in
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No
Zune Forums > community assis... > marketplace: si... > re: can't sign in
©2009 Microsoft Corporation. All Rights Reserved