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re: Having problems signing in

Started by TWEEDLEDEEDEEZ at 3/14/2009 01:04:24. Topic has 32 replies.
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Join Date: 5/12/2008 18:31:23

Posts: 20
3/14/2009 01:04:24
Having problems signing in
Hi I'm having trouble signing into the zune software. When I try I get an unknown error. I clicked web help and got that code... C00D11CD


Why can't I signin
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Join Date: 11/14/2007 20:13:07

Posts: 9,593

V
3/14/2009 01:11:17
re: Having problems signing in

http://support.microsoft.com/kb/951201

Try this stuff and see if it helps.

Marques Lyons (tromboneforhire)
Zune MVP
Contributor, http://www.insidethecircle.net
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Join Date: 5/12/2008 18:31:23

Posts: 20
3/14/2009 19:47:58
re: Having problems signing in
Nope none of it helped. When I try to sign in it stalls for awhile and then gives me an unknown error.
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Join Date: 5/12/2008 18:31:23

Posts: 20
3/14/2009 19:56:09
re: Having problems signing in
it's weird because my profile says mymusic was updated 20 minutes ago, but I can't sign in/acess the marketplace.
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Join Date: 11/14/2007 20:13:07

Posts: 9,593

V
3/14/2009 20:07:31
re: Having problems signing in
Are you tried using different browsers?

Marques Lyons (tromboneforhire)
Zune MVP
Contributor, http://www.insidethecircle.net
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Join Date: 5/12/2008 18:31:23

Posts: 20
3/14/2009 20:39:00
re: Having problems signing in
My zu8ne software is what doesn't let me sign in...

But I did change setteing in IE and firefox (it told me too in that link)
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Join Date: 5/12/2008 18:31:23

Posts: 20
3/14/2009 20:42:53
re: Having problems signing in
 also tried reinstalling (this has been going on for a week or  two)
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Join Date: 5/12/2008 18:31:23

Posts: 20
3/15/2009 17:24:08
re: Having problems signing in
I just tried ressetting my computers DRM and made sure WMF 11 was updated and it still doesn't work...(customer service told me to)
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Join Date: 5/12/2008 18:31:23

Posts: 20
3/16/2009 17:32:08
re: Having problems signing in
bump :(
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Join Date: 8/1/2008 22:19:45

Posts: 428
3/16/2009 17:47:51
re: Having problems signing in
Have you been able to sign in at all since this started?  Have you tried (if available) signing into a different machine?

Felicity
Zune Services Program Manager
.:This posting is provided as-is with no warranties, and confers no rights:. 
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Join Date: 2/8/2009 23:49:47

Posts: 5
3/17/2009 13:56:14
re: Having problems signing in
I've been having problems signing in for over a week now,every time I try to sign into the Zune software program I get the C00D11CD error, here is part of the link with the original id...id=C00D11CD&webhelp_contextid=1&webhelp_originalid=80048051.

listen..
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Join Date: 11/14/2007 18:29:34

Posts: 11
3/18/2009 17:28:17
re: Having problems signing in
I have been having the same problem for about a  two weeks now and I have tried everything that I have seen to fix it....
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