Zune.net
Started by Ivolved at 3/10/2009 19:47:08. Topic has 3 replies.
sort posts by:oldest / newest

Join Date: 12/10/2007 01:31:25

Posts: 3

3/10/2009 19:47:08
You've reached the maximum number of downloads for this item
I had purchased Jay-Z's American Gangster (both full and a capella versions) back in December of 07. I've moved computers twice with no issue. The issue I'm having now is that when I went to play the album (which was already on my drive) I got an error on four of the songs. The rest of the tracks play fine. I looked at my purchase history and got the above error (with error code C00D135C) on those four songs. All of the rest are fine. Again, these were songs I Purchased not with the free music tokens, but with Microsoft Points I had loaded into my account. This is the first major issue I've had with the software and the marketplace in general (having been a member for almost 3 years). I hope this can be resolved, in the mean time keep up the GREAT work!
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 12/10/2007 01:31:25

Posts: 3

3/10/2009 19:49:49
re: You've reached the maximum number of downloads for this item
For more info, I see that the album is now available DRM free. I believe when I purchased it, it was WMA. In fact all of the songs are WMA on my hard drive. It appears that a few of them somehow had their DRM headers corrupted.
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 11/16/2007 08:47:55

Posts: 3,091

3/10/2009 21:14:39
re: You've reached the maximum number of downloads for this item
This might be related to a known revocation problem for content has either been 'changed' (new version, or MP3, for example) or 'removed' from Marketplace.  You'll need to contact Zune Support via phone; in the worst case scenario, you may receive credit for the previous purchases that can not play.
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No

Join Date: 12/10/2007 01:31:25

Posts: 3

3/11/2009 22:23:27
re: You've reached the maximum number of downloads for this item
Thanks I'll call them up.
0 helpful ratings, 0 not helpful ratings
Was this post helpful? Yes No