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re: BACK BUTTON BROKE 8GB

Started by Toochi3 at 2/10/2009 17:34:37. Topic has 5 replies.
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Join Date: 2/10/2009 17:32:18

Posts: 2
2/10/2009 17:34:37
BACK BUTTON BROKE 8GB
the back button no longer works on my 8gb zune and its beggining to really bug me. I cant find an email for zune and i hate callin and talking to a recording. Any help would be greatly appreciated.
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Join Date: 11/14/2007 20:13:07

Posts: 9,612

V
2/10/2009 17:37:45
re: BACK BUTTON BROKE 8GB
You could go to the support site and request repair (if you're still within warranty).

Marques Lyons (tromboneforhire)
Zune MVP
Contributor, http://www.insidethecircle.net
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Join Date: 2/10/2009 17:32:18

Posts: 2
2/10/2009 17:40:07
re: BACK BUTTON BROKE 8GB
naw it just ended last month. what a bummer right? i mean its still oporable but like if i wanna back out i have to hold the play/pause button and like start fresh...do they have a store like the apple store? cuz i know they let u hand in old ipods and you get like 20% discount on your next purchase and i really want another zune i love this thing
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Join Date: 2/13/2009 21:24:19

Posts: 1
2/13/2009 21:28:16
re: BACK BUTTON BROKE 8GB
 tromboneforhire wrote:
You could go to the support site and request repair (if you're still within warranty).
How long does the warranty last? i have this problem also, and i got mine in december... i have no proof of purchase though
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Join Date: 11/14/2007 20:13:07

Posts: 9,612

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2/13/2009 21:30:38
re: BACK BUTTON BROKE 8GB
 ReaperXXII wrote:
 tromboneforhire wrote:
You could go to the support site and request repair (if you're still within warranty).
How long does the warranty last? i have this problem also, and i got mine in december... i have no proof of purchase though

If you mean Dec 08, then it should be fine to submit for repair. As for the proof of purchase, as long as the device is registered to you, things should be fine. I think they understand gifts and misplaced receipts and all.

Marques Lyons (tromboneforhire)
Zune MVP
Contributor, http://www.insidethecircle.net
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Join Date: 2/1/2009 15:09:32

Posts: 1
2/19/2009 23:14:36
re: BACK BUTTON BROKE 8GB
i got mine through pepsi stuff sweepstakes they said i need a receipt. i got mine in sept 08 they said it would cost 99.00 to fix.
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