Reaching Customer Service??????

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Started by daddydog13 at 1/4/2009 01:33:30. Topic has 2 replies.

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daddydog13

Join Date: 1/4/2009 01:24:23

Posts: 1

1/4/2009 01:33:30

Reaching Customer Service??????

Does anyone have a clue on how to get in touch with a customer service rep for the Zune? Have an 80Gig Zune and am experiencing similar issues as several people, and would like to talk to a rep, but there doesn't seem to be a number anywhere to call. Thanks.

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Pasty Yacha

Join Date: 10/11/2008 14:40:05

Posts: 200

1/4/2009 02:01:57

re: Reaching Customer Service??????

Here's the contact info:

Assistance by phone seven days a week:

1-877-GET-ZUNE (1-877-438-9863)
TTY (hearing impaired): 1-800-801-1189

Hours of operation (daily):

9:00 a.m. to 1:00 a.m. Eastern time
(6:00 a.m. to 10:00 p.m. Pacific time)

Zune 120 :: 32GB HD is arriving on 10/01 - can't wait!

Please rate my post as helpful if you think it was! Thanks!

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Jbeatty007

Join Date: 6/10/2009 18:04:01

Posts: 4

7/3/2009 13:48:45

re: Reaching Customer Service??????

It took me 3 months to finally get a Zune Customer person on the phone and I downloaded on her for 10 minutes, apologized and she said they would send me a new user's manual, it never came nor any email address to return a cable that I bought at Amazon for $6.95...

You must understand that these assholes are Microsoft fools and when I worked at Microsoft on the miserable beta Vista, it was far worse than Zune...

Luckily the jerks are losing money, laying people off...

Does anyone know how to download a particular song from a DVD to my 8GB Zune??

Please email me at jbeatty007@hotmail.com, kindest regards, Jerry Beatty