Unfortunately, mine was a gift from my boyfriend who was its previous owner. He just didn't use it anymore and I put more hours on that thing in the last few weeks since I got it, than I think he has in the last year. 8) So no warranty for me...le sigh. I'm frustrated yes, because I feel like I just lost my fix, which I kinda did as I am a musiholic, but I am hopeful that someone will find a fix. I feel worse for those of you who did just get them brand new, because while yes you have warranty, its a horrible way to start an electronic relationship. I love the Zune and rest assured this aggravation will not stop me from choosing it over ICrap anyday! Just hoping I won't have to go out and buy a new one over this.
Kibbles