Here's the helpful Zune 30 freeze FAQ:
* http://www.zune.net/en-us/support/zune30.htm
Here's the official response:
* http://forums.zune.net/412486/ShowPost.aspx
If you have further questions or concerns not answered by those resources, either contact support or take it to the Zune Device Hardware forum:
* http://forums.zune.net/5/ShowForum.aspx
If you have Tips or Tricks, please post them in the Tips & Tricks forum. Posts not about Tips or Tricks will probably be moved to the correct forum so that people can find information faster.
Speaking for myself only.
This posting is provided as-is with no warranties, and confers no rights.