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Started by no1cbear at 8/2/2008 13:59:54. Topic has 3 replies.

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no1cbear

Join Date: 4/9/2008 00:46:36

Posts: 3

8/2/2008 13:59:54

Lost downloads

I bought two songs on the marketplace, but before they downloaded, I lost my internet connection. Now I'm out those points and do not have the songs. I went to Marketplace, then settings, then purchases, and it says "Retreiving purchase history 0%", but it's been like that for an hour. What should I do?

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tromboneforhire

Join Date: 11/14/2007 20:13:07

Posts: 9,593

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8/2/2008 14:02:49

re: Lost downloads

Try restarting the computer, re-starting Marketplace and try re-downloading.

Marques Lyons (tromboneforhire)
Zune MVP
Contributor, http://www.insidethecircle.net

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no1cbear

Join Date: 4/9/2008 00:46:36

Posts: 3

8/2/2008 18:05:51

re: Lost downloads

Yeah, I tried that, too. Thanks anyway.

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tromboneforhire

Join Date: 11/14/2007 20:13:07

Posts: 9,593

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8/2/2008 18:18:02

re: Lost downloads

I'll suggest this too: Go to Microsoft Billing and make sure that the purchases were in fact made, then contact customer support.

Marques Lyons (tromboneforhire)
Zune MVP
Contributor, http://www.insidethecircle.net