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Started by Gillammy at 11/19/2007 22:55:33. Topic has 4 replies.
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Join Date: 11/19/2007 02:22:13

Posts: 2

11/19/2007 22:55:33
Debit Card probs!!!
I've been a Zune pass subscriber since the zune was introduced last year. After I changed my Ztag because of Child Restriction Problems. I now am have a problem. With inserting my Debit Card info when I go to purchase a Zune Pass Subscription.

It tells me that the Credit Card INFO is not valid, please check all info.

So I check, and it's all right. Well, still doesn't work. My Debit Card allows for online purchases and junk like that. Also there is money on there.

Any Suggestions? Thanks! I love Zune Marketplace, I'm use to just signing on and downloading music in the past. Now with this update, it has messed everything up. Now my new ZUNE 80gb doesn't have hardley and music on it. Enough to get me by until I get my ZUNE PASS stuff settled out.


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Join Date: 11/13/2007 11:49:26

Posts: 229

11/19/2007 22:58:08
re: Debit Card probs!!!
This happened to me too. My debit card didn't work and I had to settle on using a credit card. Do you have any internationally-accepted credit cards like American Express, Mastercard, etc.?

Off topic: where are you from?

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Join Date: 11/19/2007 02:22:13

Posts: 2

11/19/2007 23:01:27
re: Debit Card probs!!!
Yes I have a Visa Credit Card. But id rather use my debit card.

Also, im from Kentucky. You?
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Join Date: 11/13/2007 11:49:26

Posts: 229

11/19/2007 23:05:59
re: Debit Card probs!!!
 Gillammy wrote:
Yes I have a Visa Credit Card. But id rather use my debit card.

Also, im from Kentucky. You?

Try buying a small amount of points with your credit card and see if the purchase worked. Like I said, Zune wouldn't accept my debit card for some reason.

I'm from Texas. :)

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Join Date: 3/7/2008 02:52:56

Posts: 1

7/24/2008 00:22:41
re: Debit Card probs!!!
I have the same problem; my check/debit Visa card isn't being accepted either.  In 3 sessions, I've spent 2+ hours on the phone with Zune support.  Their final statement was:  "Sorry, we don't accept check cards now."  No fix, no recourse.  For us that would prefer to avoid using our credit card we have to go to some retailer (eg Best Buy) and purchase our Zune points.

Kem 

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