How to Reboot, Reformat, and Restore your Zune device (Now Includes Zune HD)

PLZ SOMEONE FIX THIS my zune quit working a week ago and no button combos will work it say to conect to my computer.  when i do it updates but never finishes because it gets an error WTF MICROSOFT >=(

 tonkpills69 wrote:

PLZ SOMEONE FIX THIS my zune quit working a week ago and no button combos will work it say to conect to my computer.  when i do it updates but never finishes because it gets an error WTF MICROSOFT >=(

It gets to step three then says C00D1249

 skipdeez wrote:

I find that many sync problems can be fixed by simply rebooting the device, reformatting it, or reinitializing it. Here is a list of the device commands for both V1/V2 and Zune HD devices. Try these actions first if you are having a problem with syncing to your Zune device.

 

Reboot:

Zune HD: Press and hold power button (button on top of the device) for 10 seconds

Zune30/4/8/16/80/120 Devices: Press and hold the Back button (<-) + Up on the directional pad at the same time

 

Format Device from the Zune software (All devices):

Go to Settings > Device > Sync Options > Then click the "erase all content" button.

 

Sleep Mode:

Zune HD: Press the power button once

Zune HD: To power off, hold the power button for 3 seconds then pull down on the screen saver

Zune30/4/8/16/80/120 Devices: Press and hold Back + Down

 

Initializing and formatting your Zune HD Device:

To Initialize/Format - Reboot device (turn the device completely off) then when turning the device back on hold the home (center) button and media button(on the side) at the same time. This will delete all content off of the device and allows firmware reinstall.

To enter Recovery mode – Press and hold the power and media buttons for 15 seconds. The device reboots into Recovery mode (content is not erased, allows for firmware reinstall). This is a good option if you want to keep the content on your device, but reinstall the firmware.

 

 

Formatting and reinitializing your Zune30/4/8/16/80/120 Devices:
To perform the following, you must first reboot your device (hold the back button and up), and then when the screen goes black, hold the corresponding buttons until the process begins.  (“OK” refers to pressing the center of the D-Pad/Z-Pad.)

Clear Content (Format from Device) – Clears all media content from the device, but leaves the firmware intact.
                V1 Devices (Zune 30): Press and hold Back + Right + OK
                V2 Devices (Zune 4/8 and 80): Press and hold Back + Play/Pause

Initialize Disk – Removes the content and the firmware.  Device will be inoperable until connected to a PC so new firmware can be installed.
                V1 Devices (Zune 30): Press and hold Back + Left + OK
                V2 Devices (Zune 4/8 and 80): Press and hold Back + OK + Play/Pause

Should I do this if my zune hd doesnt find my computer. It says driver cant be found, so i cant even connect my HD to my computer?

What do i do??

 hakadeem92 wrote:

Thanks, but it did not help, i have a 32g Zune! I had alot  of music which had the licenses, and the restore dosen't work like it used to! If you have more info, i'd  appreciate the help!