Zune Performance Hog

i'm running a 2.2GHz AMD with 2GB of RAM and 512MB of vid ram....master collection is just shy of 400GB.  at no time has my processor ever gone over 70% running this software only on either zune software 3 or 4 when my tags were correct and not causing the software sync issues.

you haven't mentioned whether or not you've tried shutting down your start up group or non ms services....i'm out helping you until you do...you have some sort of system hang i bet.

**update...i was able to ping my processor to 100% and keep it there by using 4.0 to sync 50GB of vids...the software is under the impression it has to convert the software !!again!!  3.x did not have to convert my vids (already completed) in order to sync.  i really hope there is a fix for this as converting a TB of vids over again because the zune team doesn't know wtf they are doing is not going to go over real well with me.

Yeah, I'm having a similiar issue. When playing music the Zune software spikes up to 100% and sticks around 80-100%.

I could understand this during the now playing screen but it happens even when I'm in the collections screen, which besides the little pink graphic moving at the bottom, I can't imagine it using a lot of CPU power.

I've never used any software but the Zune 4.0 version, so I don't have any comparrison to previous versions, but when using WMP 12 I usually have 2-4% CPU running total. When nothing is running on my computer it actually is at 0% which is a nice upgrade for Windows 7 over how Vista was with 20-40% CPU usage always.

Also, I can't say my laptop is all that powerful with just a 2.26Ghz Pentium M, 2GB and only 128 MB of dedicated video ram, but it has been amazingly clean and quick with Windows 7, and to see it crippled but just playing music is quite disappointing for the Zune software.

I will add that I do have 20k songs or so, and that I noticed the Zune software doing a lot of HDD reads intially, which I assume is it checking tags and what not, but I've tried to leave the Zune software running in hopes that it would finish what it was doing, which to a point it seems it is finished, yet it still uses extrodinarily high CPU just for playing music back.

Hmm, funny now that I start complaining about the Zune software it seemed to have calmed down for the moment, but is still using far more resources then WMP12 does just playing music.

Even if the software was only having this temporary high usage to scan the library or whatever is going on, there should be a notification that this is happening, something similiar to the adding songs notifcation, or the updating the library in WMP12. That way it doesn't seem like the software is just acting out, and that it actually is attempting something, and can show possibly when it will be done. Just leaving the end user guessing and freaking out cause their software becomes unresponisve is not a good way to go.

I'll see if the software stays calm, but I'm still hoping for an update that will tighten it up so it runs more effiecently.

 GhostBoy78 wrote:

It's awesome that you have that kind of processing power, (still saving money for a new build), but it's ridiculous if the end users have to have Quad Core CPU's just use the Zune software, that's stupid. And the fact that Zune 3.0 ran with NO TROUBLE AT ALL on a slow ass computer like this. Zune 4.0 shouldn't be this kind of a resource hog.

Well I am pleased to say I let it sit overnight and it finished all of it's nonsense with smartdj and it is working great.

I always find w zune sw it pays to let it calm down, it is always doing something in the background.

I agree you shouldn't have to have a powerful machine, I got fed up and really liked the mixview I added a third monitor just so I could have it always up.

I updated my XP computer to Zune software 4.0 and it imediately took 100% of available CPU time. I thought the software must be loading my music library or maybe Smart DJ information, so I left. When I came back two hours later, it had loaded nothing! It was still using all available CPU. It would not play any media, go online, or even sign in. I had to use my computer for other tasks, and I did. Windows runs no more slowly with Zune software 4. I was running a word processor and a browser. After about 6 hours of work, there was no change. I tried reinstalling Zune, but that did nothing.

This system:

-an ancient beige box

-800 MHz Intell Pentium 3 CPU

-512 MB RAM

-128 MB NVIDIA GPU

Zune support was usless. They recommended the typical:

-uninstall Zune, restart computer, reinstall Zune, restart computer;

-uninstall Zune, restart computer, uninstall .NET framework, restart computer, reinstall .NET framework, restart computer, reinstall Zune, restart computer;

and so on! (I have to admit that I tried it, but of course it didn't work.)

I gave up after 4 hours and went to bed, leaving the computer on with Zune software running and screen/power saver disabled, hoping that Zune would finish processing whatever it is.

And now, 14 hours later, I'm actually listening to my MP3s on Windows Media Player! (Zune software has been running the entire time and is still using 100% of available CPU time.) Zune software 3.1 worked beautifully on my system, so I don't see any logical reason for Zune software 4 not to work.

Anyway, if anyone knows how to fix this, tell me!

________________________________

User devices:
 Zune HD 32GB

I updated my XP computer to Zune software 4.0 and it imediately took 100% of available CPU time. I thought the software must be loading my music library or maybe Smart DJ information, so I left. When I came back two hours later, it had loaded nothing! It was still using all available CPU. It would not play any media, go online, or even sign in. I had to use my computer for other tasks, and I did. Windows runs no more slowly with Zune software 4. I was running a word processor and a browser. After about 6 hours of work, there was no change. I tried reinstalling Zune, but that did nothing.

This system:

-an ancient beige box

-800 MHz Intell Pentium 3 CPU

-512 MB RAM

-128 MB NVIDIA GPU

Zune support was usless. They recommended the typical:

-uninstall Zune, restart computer, reinstall Zune, restart computer;

-uninstall Zune, restart computer, uninstall .NET framework, restart computer, reinstall .NET framework, restart computer, reinstall Zune, restart computer;

and so on! (I have to admit that I tried it, but of course it didn't work.)

I gave up after 4 hours and went to bed, leaving the computer on with Zune software running and screen/power saver disabled, hoping that Zune would finish processing whatever it is.

And now, 14 hours later, I'm actually listening to my MP3s on Windows Media Player! (Zune software has been running the entire time and is still using 100% of available CPU time.) Zune software 3.1 worked beautifully on my system, so I don't see any logical reason for Zune software 4 not to work.

Anyway, if anyone knows how to fix this, tell me!

________________________________

User devices:
 Zune HD 32GB

 MusicGamesPCs wrote:

Please help!

I just got a new Zune HD and I can't use it. I updated to Zune software 4.0 and it imediately took 100% of available CPU time. I thought the software must be loading my music library or maybe Smart DJ information, so I left. When I came back two hours later, it had loaded nothing! It was still using all available CPU. It would not play any media, go online, or even sign in. I had to use my computer for other tasks, and I did. Windows runs no more slowly with Zune software 4. I was running a word processor and a browser. After about 6 hours of work, there was no change. I tried reinstalling Zune, but that did nothing.

[snipped]

none of that has helped me nsilmike..zune.exe hovers between 10-20K -- zunelauncher.exe just under 5Kand the zunebusenum.exe even less when idle.

zune.exe will jump to 50K when flipping pages between collections. zune.exe jumps to more than 70K and zuneenc.exe runs at 40+K the instant a vid is qued for sync--which is more than enough on a pc running a good a/v proggie, firewall, ms office, ie8, and msn messenger to bury any processor under 2.6GHz and 2GB of ram.

it's all about the vid conversion for me, and none of them needed conversion before, so my question still stands....what changed on the converter??

 Bill Pet wrote:

none of that has helped me nsilmike..zune.exe hovers between 10-20K -- zunelauncher.exe just under 5Kand the zunebusenum.exe even less when idle.

zune.exe will jump to 50K when flipping pages between collections. zune.exe jumps to more than 70K and zuneenc.exe runs at 40+K the instant a vid is qued for sync--which is more than enough on a pc running a good a/v proggie, firewall, ms office, ie8, and msn messenger to bury any processor under 2.6GHz and 2GB of ram.

it's all about the vid conversion for me, and none of them needed conversion before, so my question still stands....what changed on the converter??

 Bill Pet wrote:

wait until all those ppl with slow sync issues figure out it's the converter.  i don't think zune did anything other than jump from one issue to another, and still no access to ANY information on this converter...thanks for keeping me from going ballistic in this place nsilmike!