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First, I love my Zune.
Now that that's out of the way...
The single worst part of my Zune experience is the lack of support for limiting the bit rate of music that is sync'd to the zune. WMP already does this and does it very well. I have burned all of my music as wma lossless. So, the first time I sync'd my music, it took up 70GB! It's ridiculous to take a step backwards in functionality to provide new software that doesn't work as well as the old software (wmp). Why can't the zune software be integrated into WMP? It has more functions than zune software and it's internet compatible as well. Host the Zune marketplace in the same fashion you host online music stores inside of WMP.
My other problems are buggy folder monitoring services for all media types.
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