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Join Date: 1/31/2008 22:03:45

Posts: 3
1/31/2008 22:07:06
Wireless Sync - Troubleshooting if device times out on the “looking for network” screen

This means you device is unable to connect/find the specified wireless router

--things to try--

-Get right next to you router and try again

-Plug device into PC and re-setup wireless sync in Zune software and try again

-Reboot device (Hold back button and up) then try again

-Turn off/on the wireless in the settings menu then try again

-Reboot your wireless router and try again

-Turn off encryption on router and try again

-Try using “sync now” a few times

 
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Join Date: 1/31/2008 22:03:45

Posts: 3
1/31/2008 22:11:40
Wireless Sync- Troubleshooting if device times out on the “Connecting to network” screen

This means you device has found the wireless router but is unable to connect

 

--Things to try--

-Get right next to you router and try again

-Try using the “sync now” feature on the device a few times

-Plug device into PC and re-setup wireless sync in Zune software and try again

-Verify you PC is able to connect to the wireless network

-Reboot zune device (Hold back button and up) then try again

-Turn off/on the wireless in the settings menu then try again

-If MAC filtering is on for your router turn it off and try again

-Set your router is running in non mixed mode set to run in Mixed Mode and try again

 
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Join Date: 1/31/2008 22:03:45

Posts: 3
1/31/2008 22:15:11
Wireless Sync- Troubleshooting

This means your device has successfully found and connected to you wireless router but is having trouble connecting to you PC

--Things to try--

-Get right next to you router and try again

-Verify your PC is connected to the wireless network

-Try using the “sync now” feature on the device a few times

-Plug device into PC and re-setup wireless sync in Zune software and try again

-If using XP run netstop zunebusenumerator then netstart zunebusenumerator from a command line window

-If using Vista verify Network sharing is turned on (Go to Network in the start menu and verify the yellow “Network sharing is off” bar is not displayed)

-If you are using a firewall verify there is an exception made for the zune wireless

-Reboot device (Hold back button and up) then try again

-Turn off/on the wireless in the settings menu then try again

-Make sure another zune is not connected

-Try a different wireless router

 

 
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Join Date: 1/31/2008 22:03:45

Posts: 3
1/31/2008 22:16:31
Wireless Sync- Troubleshooting if the device times out on the “preparing to sync” screen

This means your device has made a successful connection to your PC and is getting ready to start the sync process

--Things to try--

 

-Verify another device is not connected

-Verify zune software is launched

-Wait until device times out before giving up

 
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Join Date: 11/7/2007 23:29:53

Posts: 98
2/7/2008 23:00:31
re: Wireless Sync- Troubleshooting if the device times out on the “preparing to sync” screen
stickied.

Cesar
(formerly of the) Zune Product Team
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Join Date: 11/21/2007 18:50:03

Posts: 37
2/18/2008 16:06:00
re: Wireless Sync - Troubleshooting if device times out on the “looking for network” screen

When i did the wireless setup my pc could not conect to it.

Can u help me?

:P
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Join Date: 11/14/2007 19:29:43

Posts: 57
2/25/2008 19:16:42
re: Wireless Sync - Troubleshooting if device times out on the “looking for network” screen
Thats weird I tried it, and it went of with out a hitch

Cindy, the TV is leaking! -- Scary Movie 3
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