Zune restarts while listening to music.

ha nice man!

---

metadata fix, duplicate music fix http://forums.zune.net/133667/ShowPost.aspx

i just updated to 2.5. so far no reboots. i've already gone through about 20 songs without any restarts. new record!

the software and firmware updates are vry nice. how is ur zunes working those who have the reboot problem??

---

metadata fix, duplicate music fix http://forums.zune.net/133667/ShowPost.aspx

Interesting idea solid99rust.

---

Zune 30 (White)

TRY THIS
My Zune reboots randomly also, and i have read all or most of the scenarios in which they happen. I think i may have a fix. Most of the restarts happen during high friction situations, (example: sitting at computer, sliding in and out of a car, so on). Some people think it might be due to their "third party headphones", I am 99.9% sure that headphones are not the cause. All headphones are generically built the same. But i have heard that the Zune has alot of safety circuitry built into it so that it shuts down when it receives a bad electrical input (like a power surge, a short, or something not normal). Other than the headphone jack, there is only one other outlet for electrical input, the sync port. I have covered mine with ESD (electro-static discharge) tape and used it without any more reboots, it could be helping or it could be coincidence. If covering the sync port with a non-conductive material yields positive results, then Microsoft should manufacture little rubber caps to put into the connector when not in use. That's all i got. try it out, let me know what you get.

---

Brown 30 in ToughSkin (home) Blue 30 in ZuneTank (work) Red 8 in leather fold (wife's) [\] | [/]

Fantastic.  I am very glad to hear that.  Everyone else, please reply on whether or not you see this with the 2.5 upgrade.

---

Peterson
Zune Product Team
.: This posting is provided "as-is" with no warranties, and confers no rights :.

I updated to the 2.5 this morning and so far no reboot problems

hope it stays working!!!

If you're a Zune Team member, why don't you have a "Z" on your Zune Card?  Just curious.

I have not installed 2.5 yet (I will when I get home).  To summerize this thread for you, people are listening to music (not videos, podcasts, or radio) and the Zune reboots.  It's random.  I could go an entire week with no reboots, or it could happen 10 times in as many minutes.  No suggestions made thus far, either here or from other sites, have helped.

---

Zune 30 (White)

I'm trying to find all the threads where people are talking about device reboots.  Please upgrade to the now available Zune software and firmware version 2.5.  It is availabe now on http://www.zune.net.  We have fixed some of the issues around device reboots.  I cannot guarantee that we have fixed them all, but definately some. 

I'd like to get more info to the product team about the reboots people are still seeing.  If after upgrading to 2.5 you still see a reboot, give me some good descriptive details on what the device was doing leading up to the reboot.

Thanks

---

Peterson
Zune Product Team
.: This posting is provided "as-is" with no warranties, and confers no rights :.

So has anyone been able to update to the 2.5 version, because I can't find it except for here

http://support.microsoft.com/kb/926770

I would hope that this would fix the problem but I can't seem to get to it

or maybe this is for something else, but it does say "Zune device"

i received a new 80GB zune replacement. i had this issue the first time i used it. yet some of my friends who have to same zune, same firmware update, dont have this problem. whether it be a problem with firmware or the device, microsoft needs to do something already. I bought my zune because i believe for the same price as an ipod, i would be getting more for my money (wireless, radio, etc..)..i'd hate to switch to an ipod. MS fix this!

 Arsvith wrote:

I have this problem around third period every day, and have found a shockingly simple solution:

Lock it.

For whatever reason, the zune is getting input that tells it to reboot, and switching the lock switch to on prevents input, and thus: no problem.  It works just fine on my z30, but I can't say whether or not it will for any other ones.

Sure wish it was that simple - I locked it because I thought I was hitting the buttons with the arm of the chair I sit in, I thought maybe it was something hitting the keys in my leather case - still restarts.  If that works for people, great!!  It's a royal pain in the *** to have this restart like this all the time so if it works for someone, that's fantastic!

Jodi