How to Reboot, Reformat, and Restore your Zune device (Now Includes Zune HD)

Should clearing content take a really long time if I have quite a bit of music on my zune? It's been quite a while and I'm doubting that it's doing anything and might be frozen, but I don't want to reset it in case it actually does take a long time...

I'm just being social. =]

~dcypher

 Wagster21 wrote:

My software or cpu doesn't even recognize my 80 any more. It worked fine and now it don't.

M. T. Wagar

 skipdeez wrote:

I find that many sync problems can be fixed by simply rebooting the device, reformatting it, or reinitializing it. Here is a list of the device commands for both V1 and V2 devices. Try these actions first if you are having a problem with syncing to your Zune device.

Reboot: Press and hold the Back button (<-) + Up on the directional pad

Sleep Mode: Back + Down

ok now it is working I didnt give it enough time for a message to appear.

ahah

thank you very much.

 skipdeez wrote:

I find that many sync problems can be fixed by simply rebooting the device, reformatting it, or reinitializing it. Here is a list of the device commands for both V1 and V2 devices. Try these actions first if you are having a problem with syncing to your Zune device.

Reboot: Press and hold the Back button (<-) + Up on the directional pad

Sleep Mode: Back + Down

To perform the following, reboot your device, and then when the screen goes black, hold the corresponding buttons until the process begins.  (“OK” refers to pressing the center of the D-Pad/Z-Pad.)

Clear Content (Format) – Clears all media content from the device, but leaves the firmware intact.
                V1 Devices (Zune 30): Press and hold Back + Right + OK
                V2 Devices (Zune 4/8 and 80): Press and hold Back + Play/Pause

Initialize Disk – Removes the content and the firmware.  Device will be inoperable until connected to a PC so new firmware can be installed.
                V1 Devices (Zune 30): Press and hold Back + Left + OK
                V2 Devices (Zune 4/8 and 80): Press and hold Back + OK + Play/Pause

Hello,

I tried doing everything suggested by you but nothing works,

I am still getting cant sync, C00D11CD (C00D2772)

Error

cTc, I sent you a PM so that we can troubleshoot this away from this thread.

To note, this thread is more of an informative post than a place to post for support. If you want to get your issue noticed, just create a new thread with an appropriate title.

Matt Akers
Zune Product Team

.: This posting is provided "as-is" with no warranties, and confers no rights :. 

Zuning happily on a 80g

I need help fast, I have windows vista, i know how to work it and everything i just need help wiht my zune software, everytime i connect my zune to my desktop i look at the botom right hand side and it says syncing with that circle that goes around it and the percentage, even though i didnt sync anything yet, and when i click on my zune it says removing 98 percent so i click stop sync as fast as i could, i looked and it removed 378 out of my 380 sounds, i had to re download them, IS THERE ANYWAY I CAN CHANGE THE SETTINGS SO THAT IT WONT SYNC AND DELETE SONGS WHEN I CONNECT MY ZUNE,and by the way i didnt get any of the songs the marketplace, ALSO IF I GO ONTO MY MOMS DESKTOP IT DOESNT SYNC WHEN I CONNECTED MY ZUNE IT ONLY SYNCS WHEN I ADD STUFF TO IT LIKE ITS SUPPOSED TO!!!!!!!!!!!!!!!!!!!!!!! PLEASE HELP ME......IS THERE ANYWAY THAT I CAN CHANGE THE SETTINGS FOR IT SO THAT IT WONT SYNC?        PLESE HELP , THANK YOU IF U DO , ITS REALLY HELPING ME !!