Zune.net
Started by Daniel0191 at 11/17/2007 19:22:59. Topic has 202 replies.
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Join Date: 11/15/2007 03:12:07

Posts: 9

11/19/2007 04:44:46
re: Music Collection Issues

i've noticed that WMP has something to do with the music collection as well, i just updated some of the data in the media player and it helped fixed some issues.

i also just erased all content from my zune 30 gb, to see if some of the library issues i was having gets fixed now.

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Join Date: 11/15/2007 16:57:46

Posts: 17

11/19/2007 03:13:48
re: Music Collection Issues
I followed your instructions, and to my disappointment, the files went back to the wrong places again after a few hours...  It's just not working for me or anyone else... Let's have the old system back!
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Join Date: 11/19/2007 01:56:53

Posts: 1

11/19/2007 02:02:15
re: Music Collection Issues
the problem is that i have been editing music into full albums and it wont let me change the track number or year how do i fix this i got to edit and the letters are grey
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Join Date: 11/14/2007 03:44:09

Posts: 10

11/19/2007 02:00:11
re: Music Collection Issues

 masternave wrote:
Fear not, it's fine. Look in WMP, it should all be just fine. It's just displaying it wrong. Hopefully we'll see a patch here shortly to fix that.

No it has actually moved or deleted files!  Fortunatly I have a second HD with a copy of all my music!

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Join Date: 11/15/2007 02:57:07

Posts: 7

11/18/2007 19:09:32
re: Music Collection Issues
How do I get rid of all of my music from my collection? I'd gone through and retagged and adde album art toeverything (none of my music had been tagged before), and somethings still aren't fixed.

Is it worth removing everything from the collection and then readding it? Is this a bad idea? How would I go about doing this?
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Join Date: 11/18/2007 09:55:12

Posts: 1

11/18/2007 09:58:27
re: Music Collection Issues
Yeah, this is some serious bullcrap. I had everything set to where I could find it easily, and then they go and change all this stuff. I love the new look, I like how it all works. I just hate how I can't change the song, album, and artist information. I have all these albums with one song on each that are not supposed to be listed under "Various Artists" and I can't do a thing to them to fix it. If this doesn't get fixed soon I'm moving back to the I-tunes player.
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Join Date: 11/18/2007 04:24:03

Posts: 6

11/18/2007 04:24:39
re: Music Collection Issues
thanks soooooooooooooooooooooooooooooooooo much that fixed it. now ill tell all my friends how 2 fix it. thanks.

Error, no keyboard - press F1 to continue.

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Join Date: 11/18/2007 03:40:33

Posts: 1

11/18/2007 04:07:51
re: Music Collection Issues
hey! I don't underdtand how to rename the tags you specified. I found them, but I don't know what you mean by renaming them, cause when I click on them, it doesn't seem to give me a rename option.

hope you can help soon!

krizmusic
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Join Date: 11/13/2007 16:17:14

Posts: 92

Z

11/18/2007 03:38:17
re: Music Collection Issues

<removed redundant post of my own.>


Zune Product Team .: This posting is provided "as-is" with no warranties, and confers no rights :.

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Join Date: 11/17/2007 21:30:34

Posts: 3

11/17/2007 21:50:09
re: Music Collection Issues

I used the fix you posted above and it fixed most of my collection.  However, there are still a great number of songs that are displayed incorrectly.  I followed your steps to locate the file to check the metadata and the metadata (artist/album title) is correct in the properties of the song file.  However, in the Zune software the album artist and album title are something completely different.  Is there some way to fix/update the Zune software to make it recognize the actual file metadata?

Thanks!

Tom

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Join Date: 11/14/2007 05:54:07

Posts: 2

11/17/2007 19:48:35
re: Music Collection Issues
I used Mp3tag to fix all of my metadata and cover art. I didn't realize how much some of my music tags were out of wack. After fixing all metadata, I wiped my Zune 30 and removed all files from my collection in the software. I used earlier notes of the albums that were screwed up and dragged them into the software. I edited the artist info in the far left pane (15 albums were messed up) and that corrected them all. I then selected the folders for the remaining albums and put them in the software by click and drag.  I synced my Zune and  everything is now perfect. It's sad that I had to take 3hrs to correct things that should have been right to begin with. After much frustration, I'm happy now.
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Join Date: 11/17/2007 19:16:38

Posts: 1

11/17/2007 19:22:59
re: Music Collection Issues
 zmanaaa wrote:

!!!!!!!!!!!!!!!!!!!!

READ THIS POST...IT IS YOUR SOLUTION TO MUSIC DATA INCORRECTLY UPGRADED FROM ZUNE 1.0

!!!!!!!!!!!!!!!!!!!!

Thanks everyone for posting your issues. We are working feverishly to make this a better experence for our valued customers that used the 1.0 product.

First we totally respect your time and your music library, everything we did in the product cycle relating to metadata was to keep it high quality in your experience while keeping true to the files. Our entire marketplace and social experience comes alive when we have good metadata for your collections...so it is a very important to us on multiple fronts. While we want to hear your pains and help you get to a better experience and improve the experience for others...please do keep the personal attacks to a minimum. WE LOVE YOU and are doing everything we know how to make this better for you.

Now for the issues you are seeing. We've found a situation isolated to upgrade from 1.X to 2.1. That issue comes at the point that we import your data from the 1.0 database and resulted in multiple tracks for the same music file being added to the collection and the second of the tracks being put into the incorrect album and artist. After much investigation, debuging, attempting to repro and working with our beta community to test the scenario it appeared it would be a very rarely hit issue and if some hit it we would need to support our users through it. We see from the number of users hitting this that that was incorrect. We're working to resolve the upgrade issue for future users upgrades, but getting people back from this state after upgrade proves hard other than rebuilting the library as outlined below. To reiterate...the issue is with the data in the the database only and has not changed the data on your files.

Please follow the steps below to build your library using the metadata in the file rather than the 1.0 data store:

   Close Zune.exe

   Open (for Vista) C:\user\{your_username}\AppData\Local\Microsoft\Zune or c:\documents and settings\<you>\local settings\application data\Microsoft\Zune the equivelent on XP

   Find the CurrentDatabase_365.wmdb (that is the 1.0 data store) rename it to CurrentDatabase_365Old.wmdb

   Find the ZuneStore.sdf (that is the 2.0 data store) rename it to ZuneStoreOld.sdf

   Restart Zune.exe, it will find all the media files in your monitored folders and add them to your collection based on the metadata in the files.

You should only need to do this once. Please reply in this forum...if you have success or not with these steps so that we can continue to help you through your upgrade.

If after this is done you are still seeing issues with your metadata, you are looking at a seperate issue than the 1.0 data migration issue. We need you to look at your files to confirm they are correct:

Please use windows explorer to open the folder the files are in and right click properties for a song you believe is incorrectly grouped. Look specifically at the Album Artist and Album Title to confirm they are what you expect them to be. If they are not what you expect you are working with a file metadata issue. You can change the metadata for the file and Zune using the list view, right clicking and choosing edit. Right clicking on the column header will allow you to view Album Artist, Track Artist, Album Title, and track Title...so that you can edit them as well.

_Zach

Zune Product Team
.:  This posting is provided "as-is" with no warranties, and confers no rights  :.

DID NOT WORK!!!!! it just did the same thing it did before and it messed up a song I downloaded from marketplace. it shows the song is there, but when I play it, it's a completely different song. someone help me! all I want is for my music to be right!

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