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Those of you with STILL frozen Zune.

Started by Angeldeath22 at 1/3/2009 06:22:01. Topic has 179 replies.
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Join Date: 12/31/2008 17:09:21

Posts: 63
1/3/2009 13:31:17
re: Those of you with STILL frozen Zune.
 TimelessFrog wrote:
Hey
at first, sorry for my bad english, i´m from denmark...
well, I got a brown 30GB Zune and right now, its battery has no power. I always read about pushing "back", "left" and "ok" ant the same time in "that" moment... which moment? while my Zune is loading? If I do that, sometimes the display becomes black and i hear some strange sounds from inside (I think its te HD)... and then...nothing :(
If I stop holding the keys, it restarts and freezes at 100%...
I love my Zune so much more than my iPod and now I have to hear music with my iPod :(
so I thanked you, if you reply :) :)


when you see zune logo poppup
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Join Date: 12/31/2008 17:05:36

Posts: 8
1/3/2009 13:26:25
re: Those of you with STILL frozen Zune.
Hey
at first, sorry for my bad english, i´m from denmark...
well, I got a brown 30GB Zune and right now, its battery has no power. I always read about pushing "back", "left" and "ok" ant the same time in "that" moment... which moment? while my Zune is loading? If I do that, sometimes the display becomes black and i hear some strange sounds from inside (I think its te HD)... and then...nothing :(
If I stop holding the keys, it restarts and freezes at 100%...
I love my Zune so much more than my iPod and now I have to hear music with my iPod :(
so I thanked you, if you reply :) :)
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Join Date: 12/31/2008 17:09:21

Posts: 63
1/3/2009 13:21:47
re: Those of you with STILL frozen Zune.
I guess i have to remove the battery and it will work
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Join Date: 12/31/2008 17:09:21

Posts: 63
1/3/2009 13:15:12
re: Those of you with STILL frozen Zune.
 nappysolo wrote:
Mine is still on the "clearing contents" screen after initiating the hard reset 9 hours ago.  I suspect that's not a good sign.


I started mine 10 hours ago and its STILL going so... guess i'll try again.
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Join Date: 1/3/2009 13:03:39

Posts: 1
1/3/2009 13:13:32
re: Those of you with STILL frozen Zune.

It should only take a few minutes to clear the contents. If it's still on the clearing contents screen after any real length of time do a hard reset again at this point. As long as you have a decent charge it should start up fine (blank but fine). Then it will prompt you to plug into PC and reload firmware by opening Zune software on your computer. Once you do that you will see that the device is in recovery mode. Re-Load  firmware and everything should be fine.

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Join Date: 1/3/2009 00:16:46

Posts: 6
1/3/2009 12:43:11
re: Those of you with STILL frozen Zune.
Mine is still on the "clearing contents" screen after initiating the hard reset 9 hours ago.  I suspect that's not a good sign.
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Join Date: 9/9/2008 13:19:07

Posts: 1
1/3/2009 07:08:28
re: re:Talin a nap...
thanks a lot!!! it worked about the fifth time.
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Join Date: 12/31/2008 21:08:48

Posts: 6
1/3/2009 06:34:31
re: Those of you with STILL frozen Zune.

I have already taken my battery out as well. Do I have to wait 24 hrs? Can't I pop it open agian (I've gotten good at it) and then do the sequence to dump the contents?
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Join Date: 9/18/2008 12:18:15

Posts: 8
1/3/2009 06:30:43
re: Those of you with STILL frozen Zune.

how long did your hard reset take?

 
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Join Date: 9/18/2008 12:18:15

Posts: 8
1/3/2009 06:29:13
re: Those of you with STILL frozen Zune.

Mine has been doing it about 30 mins, I have no idea what to do.....Help!
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Join Date: 12/31/2008 19:21:51

Posts: 3
1/3/2009 06:29:08
re: Those of you with STILL frozen Zune.
I'm new to the forum. This is a general post: THANKS A WHOLE H377A LOT for everyones assistance with this issue. I FINALLY got my Zune operational again. I really thought I was up isht's creek without a paddle! No Thanks goes out to Microsoft...they gave very useless assistance.

I did have to do a hard reset to catch the 'back, left + OK' button sequence before the Zune load screen. Since I had to purchase a new battery in October I was already familiar with opening up my Zune. Thanks again. Thank goodness for this forum too!!!
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Join Date: 1/3/2009 01:31:53

Posts: 11
1/3/2009 06:22:01
re: Those of you with STILL frozen Zune.
Ok this is really pissing me off, I started formating my Zune at about 9:20 pm and its already 1:17. I know it supposedly takes about 4 hours but its already been 4 hours!!!! I hope this works or I'm gonna blow up!   >=O
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