I don't have an update on mine yet either. I ordered the evening of January 17th, and all I got was the order confirmation and the same delay email you received (on the 23rd). I guess the email did say that it would ship in 7-10 days, and we're only at 6 days now, but it's kind of disappointing. I didn't even bother calling the service center about the delay. I called the day after I ordered to try to change the shipping address (they politely said it is impossible), and if they can't even do that, I figured that there's no way they will have any clue about the status of my order.
We'll probably learn more by hanging around this message board waiting for people to post when they get shipping confirmations. :) I'll post when I get news on my order...
