re: Error C00D12F6

We have indeed been working through the night to resolve this issue and believe we have it nailed.  A few users might still see some issues depending on where they are for a few more hours, but for the most part, everyone should be good to go now.

---

- Social Development Manager - .: This posting is provided "as-is" with no warranties, and confers no rights :.

Not for me. I can download but all subscription music won't play.I get error code C0D0BBE  "Zune can't verify usage rights". I've deleted all subscription music and downloaded again,to no avail.I guess it's going to be a couple hours on the phone with tech support.

Holla!

I just downloaded the most recent Senses Fail album, seems like they were working diligently overnight last night to get it fixed, I looked at this forum last night about about 11pm PST and all the posts where for the previous day in between 8-11pm. So it took them a little over a day to fix it and hopefully they will release a bit of info on what cause the problem and compensate those that lost their Microsoft points. In regards to the MS Points I would suggest getting the Zune Pass, its 14.99 a month for unlimited downloads, so if you have the Zune 120 you can fill it up in a single day. Thanks for the hard work MS, its nice that things are back to normal.  Good Luck to everyone else and enjoy  

Looks like it's fixed.

Confirmed, the song sitting in downloads is now downloading after restaring Zune software, cheers MS :-)

Morning crew!

All seems to be okay now. Restart the Zune software (or your computer, if necessary) and it should be back.

Interesting message popped up upon attempting to download something, asking me if I wanted to pay for it with my MS Points or include with my Zune pass... guess which I picked.

I am having the same issue, not that I have a Zune Pass, I just bought 1200 credits and it has taken 79 credits off my account for a song, it just won't download when I hit 'download' next to that song in my 'purchases', but this is only on one song, I have downloaded others fine.

I don't mind, as long as they rectify the issue soon and let me download my song I have paid for I will be happy :-)

 

Everybody, here is the link to Cesar's profile, send him a messages about this

http://social.zune.net/member/cesarisok

You can also search for cesarisok on marketplace and send him a message.

Keep calling, and start the conversation with the following:

"The issue I am having is also effecting at least 100 other people in the Zune.net forums, the fixes you have won't work, I would like to speak with second level support or a manager immediately"

Thats what I'm gonna do when I get off of work.

---

...meh...

If you use media player to try and play one of the DRM tracks it will pop up the standard DRM window but it will give you a Zune branded Page not found error.

yea, me too but this is irritating! I want that Jamie Foxx album!!

Here are my headers: HTTP/1.1 200 OK Content-Length: 6240 Content-Type: application/atom+xml; charset=utf-8 Server: Microsoft-IIS/6.0 X-AspNet-Version: 2.0.50727 X-Powered-By: ASP.NET Cache-Control: public, max-age=339 Expires: Tue, 16 Dec 2008 10:36:41 GMT Date: Tue, 16 Dec 2008 10:31:02 GMT Connection: keep-alive And this is the XML I was sending: 2008-12-16T02:37:19.9112578ZBreakfast In AmericaMicrosoft Corporationhttp://www.zune.net/urn:uuid:3ff00a00-0100-11db-89ca-0019b92a3933Breakfast In Americaurn:uuid:ba150000-0600-11db-89ca-0019b92a3933SupertrampPT2M40S511712656.6446529436945Falseurn:uuid:27f00a00-0100-11db-89ca-0019b92a3933Supertramp - The Very Best OfSupertramp - The Very Best OfA&M1992-01-01T00:00:00Zurn:uuid:27f00a00-0300-11db-89ca-0019b92a3933urn:uuid:27f00a00-0302-11db-89ca-0019b92a3933http://images.zune.net/albums/000/716/839/m.jpegJPG150150urn:uuid:27f00a00-0303-11db-89ca-0019b92a3933http://images.zune.net/albums/000/716/839/s.jpegJPG7575urn:uuid:27f00a00-0304-11db-89ca-0019b92a3933http://images.zune.net/albums/000/716/839/a.jpegJPG20020011051187.7910645FalseTrueurn:uuid:ba150000-0600-11db-89ca-0019b92a3933SupertramprockRockrockRockclassicRockClassic RockFalserockcontempoPopContemporary PopFalsepopindieModernRockIndie / Modern RockFalserockmetalMetalFalserockrockRockTrueurn:uuid:3ff00a00-1900-11db-89ca-0019b92a3933MusicNet716863:MP3_SAMPLE_UENC_128kb_024PreviewMP3486703urn:uuid:3ff00a00-0f00-11db-89ca-0019b92a3933MusicNet716863:WMA_DOWNLOAD_ENC_192kb_MS_104urn:uuid:3ff00a00-2d02-11db-89ca-0019b92a3933urn:uuid:3ff00a00-2d02-11db-89ca-0019b92a39330SubscriptionFreeWMA3959613urn:uuid:3ff00a00-0f00-11db-89ca-0019b92a3933MusicNet716863:WMA_DOWNLOAD_ENC_192kb_MS_104urn:uuid:27f00a00-2002-11db-89ca-0019b92a3933urn:uuid:27f00a00-2002-11db-89ca-0019b92a3933730AlbumPurchaseWMA3959613urn:uuid:3ff00a00-0f00-11db-89ca-0019b92a3933MusicNet716863:WMA_DOWNLOAD_ENC_192kb_MS_104urn:uuid:3ff00a00-2002-11db-89ca-0019b92a3933urn:uuid:3ff00a00-2002-11db-89ca-0019b92a393379PurchaseWMA3959613urn:uuid:3ff00a00-0f00-11db-89ca-0019b92a3933MusicNet716863:WMA_DOWNLOAD_ENC_192kb_MS_104SubscriptionWMA3959613urn:uuid:3ff00a00-1000-11db-89ca-0019b92a3933MusicNet716863:WMA_STREAM_ENC_128_32_20kb_110StreamWMA5182751urn:uuid:3ff00a00-0f00-11db-89ca-0019b92a3933MusicNet716863:WMA_DOWNLOAD_ENC_192kb_MS_104TransferToPortableDeviceWMA3959613urn:uuid:3ff00a00-0d00-11db-89ca-0019b92a3933MusicNet716863:WMA_SAMPLE_UENC_128_32_20kb_020PreviewWMA1008043Copyright (c) Microsoft Corporation. All rights reserved.