setup tells you that you are missing a package?

I tryed to do the file change thing and vista said i dont have permissions to. Any ideas on doing it in vista?

 

 

 

 

 

 

This is word-for-word the problem I am having

Installation Failed

Setup must stop because the required package 'Zune' failed to install.

Custom Action 10:49:47.890: Operation 'RemoveDriver' has finished with the result 0x80004005.

DIFXAPP: Rollback failed with error 0x2

Error code: 0x80004005

http://go.microsoft.com/fwlink/?LinkID=101253

psykohogg......After pounding my head against the wall for a few hours, I found your suggestion....it worked like a charm!!!! 2.3 FINALLY installed and it works great!!! Thanks.....you da man!!!!

Did this a second time on my laptop, (which I could not install it on before due to the same errors) and it installed and is working fine now.

I finally got the software to install with no errors on my main desktop. (I was using it on my secondary machine that had a fresh install of windows.)  Windows XP SP2 386

This is what I did: (file names are shortened, but you get the idea)

1.)  Uninstall all versions and servicepacks of .NET Framework
2.)  Restart
3.)  Download and run .NET removal tool.
4.)  Restart
5.)  Reinstalled .NET Framework 1.1, 2.0, 3.0 and any other updates
6.)  Added the DisableRollback registry hack (search the forums for this here.)
7.)  Downloaded the full ZunePackage from microsoft
8.)  Restart
9.)  Turn Firewall ON
10.)  Disable internet connection
11.)  Extract the ZunePackage
12.)  Run dotnetfix from the extracted Zunepackage
13.)  Run wmfdist11...exe from the extracted Zunepackage
14.)  Run windowsxp.kb915865...exe from the extracted Zunepackage
15.)  Restart
16.)  Run Zunex86.exe

FINALLY (it has been since the release of the new software).....it is installed, working and updating correctly.

Thought this might help someone...

**EDITED**  Sorry forgot to add the reinstallation of .NET Framework in there.  After all that it did work for me, as I said.

 arclight250 wrote:

I finally got the software to install with no errors on my main desktop. (I was using it on my secondary machine that had a fresh install of windows.)  Windows XP SP2 386

This is what I did: (file names are shortened, but you get the idea)

1.)  Uninstall all versions and servicepacks of .NET Framework
2.)  Restart
3.)  Download and run .NET removal tool.
4.)  Restart
5.)  Added the DisableRollback registry hack (search the forums for this here.)
6.)  Downloaded the full ZunePackage from microsoft
7.)  Restart
8.)  Turn Firewall ON
9.)  Disable internet connection
10.)  Extract the ZunePackage
11.)  Run dotnetfix from the extracted Zunepackage
12.)  Run wmfdist11...exe from the extracted Zunepackage
13.)  Run windowsxp.kb915865...exe from the extracted Zunepackage
14.)  Restart
15.)  Run Zunex86.exe

FINALLY (it has been since the release of the new software).....it is installed, working and updating correctly.

Thought this might help someone...

 

Wow! , a bit more and...

16.) Reinstall Windows

---

.:DRH:.

**See my post below, as I was missing a step in my list.

Thanks, Got it to work!

have the same problem, did you ever get it fixed?

I have been fighting the rollback 02 0X80070643 error for a few weeks. I finally got the software to update. I found the answer in another forum.  Goto C:/Windows/system32/drivers/wdf01000.sys file and rename it wdf01000.sys.bak  After hours of cleaning the reg and all of the other fixes this worked for me. I added the .bak and installed the software update with no problem. Hopes this helps some of the other people who have spent hours on this problem.. Thanks Microsoft for all of your help.

---

My brain hurts.

I've had no problem with Zune software 2.x on my XP SP2 machines, but what a nightmare trying to get it to install on my Vista Business PC.  The same error as many are getting: "Setup must stop because the required package 'Zune' failed to install".  The regular Zune package and the full 166MB package both failed repeatedly.  Baffling!  How can Zune software not be able it find itself?  What exactly did I download?  Ah, more of life's mysteries.  In the old days most of my questions were in the "Why am I here?" vein, whereas now they are more like "Why am I here screwing with this @#$ computer?" 

After two evenings and several hours today endlessly uninstalling/reinstalling and purging Zune entries from the Vista Registry, I turned to the support forums, and lo and behold, a solution was to be had!  For me, enabling my disabled Windows Firewall allowed the Zune software to complete the installation.  As with my XP boxes, I always disable the Windows Firewall and use a 3rd party product instead.  On XP it is ZoneAlarm, on Vista it's PC Tools Firewall Plus (as I've had nothing but endless trouble with ZA for Vista).  The Zune software had zero issues with XP's disabled firewall during the installs, but Vista is truly another animal as everyone reports.  A sad, unlovable animal that needs far too much veterinary care.

I did not disable the PC Tools firewall, I simply enabled Vista's Windows Firewall and left them both on during the Zune install.  Around the 75% mark of the installation, the PC Tools firewall suddenly popped up two warnings regarding installation files needing access permissions.  I did not get warnings from PC Tools when the Windows firewall was off, so the failure of the Zune software to install all those repeated times were Vista firewall-related. 

I wish the MS KB article mentioned the firewall as a potential fix instead of pointing people to a big installation package that won't work.  A better error-reporting system would always be appreciated as well.  How's this:  "Hey, Windows Firewall is disabled.  Turn it on and rerun this installation."  Genius. 

Anyway, thanks to those who figured out the firewall fix.  You have my blessings.  I hope it works for many Zuners. 

 AntiChild3 wrote:

if i have winxp sp2, but my internet is down, will the installation run or do i need more downloads from microsoft? does anyone have a list of downlads to have?

Try this install...

CHECK THIS OUT:
Remove or disable any adware program like Spybot or Ad-aware.
Disable any Firewall like ZoneAlarm and such. Leave the Windows Firewall on.
Disable any virus protection like Norton or McAffee

Uninstall the zune software from your PC (and remove any reference of Zune from your registry.). Use Unzoone if necessary.


Update your windows FIRST
Go to www.zune.net/setup and download the full Zune XP package
   (if the Zune site doesnt work for you, try this www.microsoft.com link:
http://tinyurl.com/2yn9wa )
Install it.
     * if the installation goes wrong, run the big zuneXX.msi file under the packages folder, extracted into the zunexp folder. use the 32bit version
After the installation finishes, plug your Zune and update it going into Device > Settings > Device Update.

Detailed install using the MSI.
1. Download ZunePackage_2.1.exe (you did already)
2. Extract ZunePackage_2.1.exe
3. Go to x86\packages folder under the new zunexp folder
4. Run dotnetfx.exe
5. Run wmfdist11-windowsxp-x86-enu.exe
6. Run windowsxp-kb915865-v11-x86-enu.exe
7. Run zune-x86.msi

Try the detailed MSI install. Later.

---

Black Zune 80 + Premium IEM + AKG K26p + JVC HA-FX33 - Zune 80 TADO Original (lost/stolen)