GeminiGuy wrote:The thumbnail will be lost, as the Explorer thumbnail handlers attempt to access the file to build the thumbnail for videos. I get your point on the sync behavior, but for now, we've optimized the behavior for the audience that wants to keep the library and the content on the device actually in sync, as opposed to treating the device as a completely independent storage medium. Regards,Andy
The thumbnail will be lost, as the Explorer thumbnail handlers attempt to access the file to build the thumbnail for videos.
I get your point on the sync behavior, but for now, we've optimized the behavior for the audience that wants to keep the library and the content on the device actually in sync, as opposed to treating the device as a completely independent storage medium.
Regards,Andy
And I understand that the "guest" mode can be used, but this is not a "solution", this is a Microsoft workaround. I did not pay $250 for this device to start with a work around within 3 days of using it. It should be stright forward and give you the option to do this, as I understand was the case in previous versions (1.4) of the software as well as with most other MP3 softwares.
I do not want to get a workaround, and from the numerous posts I am not alone. I want either a solution or my money back, not a work around. Thank you for pointing out what I have read about the guest mode, but I will be returning the Zune and getting something that will work the way I need it to work.
(Guest Leaving) :)
<h6>KaRaShI</h6>
I am a new Zune owner and am incredibly disappointed with this answer. "optimized the behavior for the audience that wants to keep the library and the content on the device acutally in sync". Ridiculous! Have you ever heard of the concept of thinking outside the box. The problem is by targeting a specific audience you will only be able to sell to that specific audience, and no one else!! This is why your sales have been dwarfed by iPods. Let the consumer make the decision on what they want, and give as many options as possible to allow you to maximize your audience. By opening up with various options you will attract a larger audience and sell more Zunes. I would think the end result of Microsoft is to do just that, sell more.
I have also read of several work arounds to fix this "auto sync" and delete from library issues and would like to know if this is going to be fixed with a patch to the software? The device in itself is asthetically very nice, and the functionality of the device is quite nice. But the software is not user friendly and the sync is an issue, if not for your target audience then to those who are not targeted and buy it anyway. After three days I am very upset that now, I need to look into buying an external hard drive to fit more of my music in library to stay on the Zune, or do a work around. Why should I have to do a work around after shelling out $250 on the device?
Another point is that this is not mentioned by the sales person at Circuit City (they were extremely knowledgable on the iPod), or on the box, or in the non-existent user guide that did not come with the device (this was sarcasm). Now, can you please let me know if this "delete from library delete from Zune" non-issue will be fixed in a patch or newer software version? If it will be fixed then I will keep the device. If not then I will go back and get a device that does have me in mind when they marketed their device. Last but not least, your response was not a very good one, but rather left you and the Zune Team open for much criticism. But you probably already know that based on the numerous responses I see posted on the boards.
Herbal Scientist. Music Connoisseur.
Lord of Tragedy:
We don't have a solution to this yet, but I will say that the complaints have been heard loud and clear.
However, let me point out that if you have completely reformatted your PC, then you can safely plug your Zune back into your PC and recreate the relationship from scratch. What you will see is that the Zune software will think that the device has a sync relationship with "another" PC (since if you reformatted, your database on the PC was lost), and if you re-create a device relationship, it will leave any content on the device completely intact. It will simply show up as "guest" content in the gas gauge and will not be touched unless you add that content back to your PC's collection, at which point the link between the tracks will be re-established.
While we can't discuss plans for future features, we fully understand the sort of behavior you're looking for.
Zune Product Team .: This posting is provided "as-is" with no warranties, and confers no rights :.