Marketplace music skips a lot...

Had this issue with a few select songs and it was driving me crazy as I first thought something was getting randomly corrupted during sycning but it occured on the same songs over and over in the same place. These songs also played perfectly fine on my computer. 

I should have asked, how do I report this problem to Microsoft, from whom I purchased the device?  I don't see any way to submit problems at zune.net or at microsoft.com.

I just got my 16GB Zune in April and many of the songs that I've ripped from CD or vinyl skip on the Zune but not on the PC.  I'm using XP SP3 and the latest Zune software.  Songs that didn't skip at one point can develop skips.  I've seen this mentioned frequently and that firmware correct this problem on some Zunes, but clearly not all.

I recently purchased The Wedding Present's album Singles 1995-1997 and almost every song skips.

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 TomViola wrote:

So far my problem seems to be confined to one album I downloaded from Marketplace using my ZUNE Pass. I downloaded Rod Stewart's Great American Songbook Vol 2.  When I play the album on either my Zune or on my PC it skips. I deleted the album from my ZUNE and from my PC, and then I re-downloaded it.  This had no impact. Songs still skip. This has a chilling effect on the thought of purchasing music from the MarketPlace.

Specific defective content should be reported in the content forum.  See this.  If you are impatient, and unhappy, you can also contact Zune Support and request a refund exception if the content is truly defective.

So far my problem seems to be confined to one album I downloaded from Marketplace using my ZUNE Pass. I downloaded Rod Stewart's Great American Songbook Vol 2.  When I play the album on either my Zune or on my PC it skips. I deleted the album from my ZUNE and from my PC, and then I re-downloaded it.  This had no impact. Songs still skip. This has a chilling effect on the thought of purchasing music from the MarketPlace.

I'm having the same problem. It's only on downloaded music. never on cd music

Update.  Still happening.  Even w/ change to diff. USB.  Annoying.  Really.  I can't finish a Video podcast without it restarting.  oh well... peace.

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We want Audible support! We want Audible support! We want Audible!!!

I figured the issue out.  I have had only the new software as I got my Browny on 11/20/07.  If I wirelessly sync'd I never had issues.  I figured it was a USB issue.  So I switched out my usb mouse and the zune and viola it stopped all the skipping and video issues.  I have 4 usb ports in the back of my computer.  I wonder if 2 of the are simalar to the phantom USB ports on the front of a computer that creates issues with the Zunes.  Anyhow, it's like haveing a new Zune again.  I went ahead and got my wife a Browny for Xmas.  Thanks for responding.... peace.

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We want Audible support! We want Audible support! We want Audible!!!

You have the latest firmware right? There was a big issue with Marketplace songs skipping back when Zune first came out over a year ago but was fixed with one of the firmware updates.

Using the EQ and/or wireless places an additional processing load on your Zune.  As a test, I would turn the EQ off and see what happens.

I usually keep the wireless turned off and I use Acustic EQ.  I am trying something else, now.  I have erased all again and this time will try wireless sync.  For some reason I think it is in the syncing with the zune that the skips are introduced because I NEVER have skips or early ends with the Zune software on my Vista.  I really hope this works.  I spent all night last night with the wife and kids.  I downloaded 20+ albums of christmas music and 30% had skips or early ends.  My wife finally made me shut it off and turn on the car radio.  That was a real bummer b/c I got her a Zune for Christmas.   What has wireless and EQ got to do with it?

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We want Audible support! We want Audible support! We want Audible!!!