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Zune Pad won't work... And neither will restart...

Started by NSILMike at 6/13/2009 14:57:13. Topic has 20 replies.
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Join Date: 11/22/2007 14:27:54

Posts: 4
7/18/2009 14:28:36
re: Zune Pad won't work... And neither will restart...
I just tried this on my 120gb Zune and Thank God it worked. I had a 30gb that died and I brought this 5 months ago. I thought this died also.I thought I might have to try an Ipod next and I did not want to do that. So now I'm just waiting for every to sync, I think I'll take a nap while I wait, but it is worth it.
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Join Date: 7/3/2009 23:33:13

Posts: 1
7/3/2009 23:43:53
re: Zune Pad won't work... And neither will restart...

im having a similar issue, except my zune has the four number lock on it... so i cannt even unlock my zune to play music, it just is unresponsive. also weirdly, i let the battery drain completly dead, and when i plug it back in to charge up it will work perfectly UNTILL i press the center of the touch pad, which i have to do after i plug in my code... and as this was a replacement zune for the exact same problem, my warrenty is now up. any ideas?!?!

thanks!
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Join Date: 7/1/2009 16:19:00

Posts: 1
7/1/2009 16:27:47
re: Zune Pad won't work... And neither will restart...
Thank you so much for that advice!!! That worked about reinstalling the games! Thanks again so much!!
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Join Date: 12/8/2007 20:43:37

Posts: 10,097

V
6/26/2009 11:37:38
re: Zune Pad won't work... And neither will restart...
 dehaan39 wrote:

I Restarted It,Erased All Content,And Reinstalled The Games. And Then When It Starts Up Again The D Pad Work For Like 30 Sec. Then It Stops Working I Don't Have The Warranty and I Just Don't Know What To Do Can Someone Help Me Plzzzzzzzzzzzz!!!!!!!!!!!!Pizza [pi]

Try reinstalling the games again to get it to reboot.  (Don't erase the content...that's not the problem.)  Then when it restarts, reboot it again once or twice immediately.  hold back and up to do this...it will shut down and will start itself.  This may do it...if not, you can try reinstalling the complete firmware.
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Join Date: 6/26/2009 05:41:14

Posts: 1
6/26/2009 05:45:55
re: Zune Pad won't work... And neither will restart...

I Restarted It,Erased All Content,And Reionstalled The Games. And Then When It Starts Up Again The D Pad Work For Like 30 Sec. Then It Stops Working I Don't Have The Warranty and I Just Don't Know What To Do Can Someone Help Me Plzzzzzzzzzzzz!!!!!!!!!!!!Pizza [pi]
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Join Date: 6/18/2009 14:27:12

Posts: 6
6/18/2009 19:51:32
re: Zune Pad won't work... And neither will restart...
I have the same problem with an 8GB Zune. The pad is completley unresponsive after I have tried re-installing the games, resetting it, and restoring it. Is there any possible way I can fix this without sending it in? I do have a warranty, but I'd rather not send it in. That's a last resort...
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Join Date: 6/16/2009 00:59:33

Posts: 1
6/16/2009 01:12:10
re: Zune Pad won't work... And neither will restart...
Same thing here, mine wouldent work and i got so f***ing scared that its broken and i had to get a new one but now i got it fixed, thanks so much to every body
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Join Date: 12/8/2007 20:43:37

Posts: 10,097

V
6/13/2009 20:55:09
re: Zune Pad won't work... And neither will restart...
 flippinsuperbad wrote:
it wont work for me i have a 8gb zune and the warratnies out on it these steps didnt work for me and im seeing this problem occur a lot lately even some of my friends are having this problem
you can force a reboot without using the buttons by letting it play until it dies.  connect it and let it charge...it will reboot when it starts up.  If you do this, do a reboot quickly yourself (hold back and up.)  If this doesn't work, then you may have more serious issues.  Tell all your zune friends to boot the device every so often...even tell your iPod friends..same thing is true for them.
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Join Date: 12/31/2007 00:25:19

Posts: 17
6/13/2009 19:03:48
re: Zune Pad won't work... And neither will restart...
it wont work for me i have a 8gb zune and the warratnies out on it these steps didnt work for me and im seeing this problem occur a lot lately even some of my friends are having this problem
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Join Date: 12/8/2007 20:43:37

Posts: 10,097

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6/13/2009 17:54:50
re: Zune Pad won't work... And neither will restart...
 marquie28 wrote:
Thank you...I had the same issue with my Zune and your suggestion worked! Thanks a lot!
Party!!! [<:o)]
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Join Date: 12/2/2008 13:13:31

Posts: 1
6/13/2009 17:51:17
re: Zune Pad won't work... And neither will restart...
Thank you...I had the same issue with my Zune and your suggestion worked! Thanks a lot!
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Join Date: 12/8/2007 20:43:37

Posts: 10,097

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6/13/2009 14:57:13
re: Zune Pad won't work... And neither will restart...
 zzDIEHARDzz wrote:
I have a 4 GB Zune with a non-responsive D-pad and I have tried the letting the battery die, Erasing everything and also doing an update. It won't let me do a full restore because the button will not work. Not still under warranty. If I can't fix it I will probably end up buying a new player for cheaper than fixing this one. I have liked the functions on the Zune but will switch if I can't get it to work.
there's one more thing you can try...  play around with reinstalling the games.  You uninstall them from the device, but reinstall them from the software...  you will probably only be able to do the second part (install.)  This will reinstall at least part of the firmware, so let's see if it helps?  Good luck!
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