80GB freezes (occasionally) on play.

 midnight jones wrote:

Confirmed this is happening with my Zune 30 as of this morning.

It's been crashing sporadically over the past few weeks, but always reboots. When I went to use it this morning, it froze on the reboot screen. The progress bar is all the way full, and using the soft reset doesn't work (hold back and up on d-pad). My PC does not recognize the Zune device in this state - so I'm not sure how I can apply a patch. I tried letting the battery die, but when I connect the USB, I get the frozen reboot screen again.

I hope this can be fixed!

The freeze on reboot is a new thing that has started happening to 30's this morning go here: http://forums.zune.net/405241/ShowPost.aspx 

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Come no further, for death awaits you all with nasty big pointy teeth~ Monty python and the Holy Grail

Confirmed this is happening with my Zune 30 as of this morning.

It's been crashing sporadically over the past few weeks, but always reboots. When I went to use it this morning, it froze on the reboot screen. The progress bar is all the way full, and using the soft reset doesn't work (hold back and up on d-pad). My PC does not recognize the Zune device in this state - so I'm not sure how I can apply a patch. I tried letting the battery die, but when I connect the USB, I get the frozen reboot screen again.

I hope this can be fixed!

 VgVan wrote:

Pissed as hell! I've only had my zune for 5 months and its doing the exact same thing..I was excited about having the time finally posted and games to play...yet it began to freeze..I sent my zune to get repaired...2 weeks later I recieve a brand spankin new one..I reload the new software onto my brand new one only for it to do the same thing...FREEZE!!! thanks alot for trying to fix the problem by thinking you all can just give me a brand new one..lazy asses! Zune needs to fix this problem and FAST! its annoying..and to make matters worse now...all I can do is listen to the radio..yet when I try to play a song..not only does it freeze...theres no sound what so ever that comes through the headphones..same goes for videos I try and play...yet listening to the radio is completely fine..WTF! what ah waste of almost 200 bucks

The grass isn't any greener on the other side.

Apple has purposely released updates to brick their own devices before.

At least this one is a bug that's being worked on to be fixed.



Also if anyone thinks I'm joking they should research the iPod Touch and iPhone fiascos with the firmware updates.

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Pissed as hell! I've only had my zune for 5 months and its doing the exact same thing..I was excited about having the time finally posted and games to play...yet it began to freeze..I sent my zune to get repaired...2 weeks later I recieve a brand spankin new one..I reload the new software onto my brand new one only for it to do the same thing...FREEZE!!! thanks alot for trying to fix the problem by thinking you all can just give me a brand new one..lazy asses! Zune needs to fix this problem and FAST! its annoying..and to make matters worse now...all I can do is listen to the radio..yet when I try to play a song..not only does it freeze...theres no sound what so ever that comes through the headphones..same goes for videos I try and play...yet listening to the radio is completely fine..WTF! what ah waste of almost 200 bucks

did you ever get your Zune to do a full system reset?  Mine is doing the same thing and it's very frustrating.  I can sit and hold all 3 buttons for 5 minutes and the "please wait" never shows up on the screen. BLAT!

Mine did that and I had to send it in.  Time to go to the support page.

I have been having the same problems, but now my Zune has randomly shut off and will not turn back on no matter what I do.  Any suggestions!?

If Microsoft had a better way of dealing with support and getting devices back to customers in a more timely fashion I would have no problem at all with them.  I think the Zune is a great device but unfortunately the return process is a bit time consuming and you are left without your device longer than you should have to be in my opinion.  Them offering a cross shipping of a working device to speed things up would be a great way to go.  My device would only freeze at times while in my speaker dock never just playing it that I can remember even after the update.  With so many people having the same problem I hope they get this adressed in a hot fix soon.

I have an 80GB and am having some of the same problems mentioned in this thread: freezing when I try to play a different song when there is 15 seconds or less of the current song left and then having to reboot, time counter doesn't progress on some songs. On songs in which the timer does progress, it sometimes begins late, stops, or shows the wrong time. In addition: occassionally after the end of a song, the "now playing" screen does not switch to the screen for the next song (but I can hear the next song), sometimes pressing the right side of the zune pad makes the player advance to the next song, but the next song does not begin playing unless I press "play", and "pause" does not work most of the time. There's just so many things wrong with my player that I probably haven't even mentioned everything. I've tried the two fixes mentioned (returning the background back to the default and re-installing the games); neither worked.

I just got my player this August, and like with most of you here, none of these problems existed until immediately after I installed the 3.0 software. I've never dropped it or had any problems prior. I'm debating what to do next, but I hope Microsoft offers some type of fix soon. I just switched over to Microsoft after I dropped my Creative Vision M in water a few months ago (had it for 2 years with no problems), and I LOVED my Zune prior to this update. It's extremely frustrating.

 jenval wrote:

after hit play, the counter starts, but there is no music. After 20 seconds, the music starts and the counter stops for 20 seconds, then resumes where it left off. I can listen to everything this way without it freezing, but the 20 second delay is definitely annoying. Has anybody else experienced this?

Something like this has happened to me a few times I just pressed the left on the clickpad to restart the song and it was fine.

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Come no further, for death awaits you all with nasty big pointy teeth~ Monty python and the Holy Grail

after hit play, the counter starts, but there is no music. After 20 seconds, the music starts and the counter stops for 20 seconds, then resumes where it left off. I can listen to everything this way without it freezing, but the 20 second delay is definitely annoying. Has anybody else experienced this?

If you read the thread, I posted two potential fixes.  Good luck.