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Just how long does it take for the repair center to return your item?

Started by marvinyousry at 3/18/2008 07:54:57. Topic has 31 replies.
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Join Date: 7/25/2009 06:17:24

Posts: 18
11/14/2009 02:00:40
re: Just how long does it take for the repair center to return your item?
No offence Rearmost, but why would you post on a thread started 03-03-2008?  I'm sure he either fixed his Zune problem or moved on in the last one and half years.
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Join Date: 11/13/2009 16:53:54

Posts: 1
11/13/2009 17:17:11
re: Just how long does it take for the repair center to return your item?

the repair center is located in laredo texas if that helps.

 
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Join Date: 7/12/2008 05:58:53

Posts: 2
7/12/2008 06:06:22
re: Just how long does it take for the repair center to return your item?

Just send it! Like i just said, I sent in mine to the shop and after Just 3 DAYS after sending it out, Microsoft is sending me out a new one!

Don;t worry.Cool [H]

 
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Join Date: 7/12/2008 05:58:53

Posts: 2
7/12/2008 06:01:00
re: Just how long does it take for the repair center to return your item?

JUST CALL THEM AND ASK!!!

hey, I just sent my 30GB into the shop because of hard drive issues and after just 3 days after i handed FED-EX my zune, Microsoft is already sending me out a replacement. No prob!!!

 

just call and ask. Sometning might be wrong
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Join Date: 6/4/2008 13:35:27

Posts: 2
6/26/2008 22:56:44
re: Just how long does it take for the repair center to return your item?
My zune is a brick.  As soon as I opened the box and hit play it was error 5.   Called up support and they said you have to send it in for repair.   A week latter and no shipping box.  So I call up and they say "opps we screwed up and never sent a box.  Here is a new case number and we'll ship you a new box out".   I'm still waiting for that box.  

They have till Monday before I call up again.


Hurray for a $250 cnd brick.
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Join Date: 6/26/2008 16:19:48

Posts: 7
6/26/2008 20:44:19
re: Just how long does it take for the repair center to return your item?
oh dammit. I just called customer service and they're having a box shipped over here so i can send my zune to them...but now after reading this i don't know if i should send it to them, what should i do?
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Join Date: 12/8/2007 19:15:49

Posts: 20
6/26/2008 16:05:29
re: Just how long does it take for the repair center to return your item?

Are you kidding me? I sent mine in, and they sent me a replacement. THAT IS BROKEN!!!!!!!!!!!

I want my money back. And I want my money back, NOW.

I wanna wake up where you are...I won't say anything at all.. so why don't you slide?
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Join Date: 3/30/2008 18:21:15

Posts: 1
3/30/2008 18:31:15
re: Just how long does it take for the repair center to return your item?
Well finaly my Zune is comming back to me, I hope. The tracking number isnt working but i just saw it change over the weekend so hopefully this will work out.
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Join Date: 12/18/2007 03:33:48

Posts: 20
3/28/2008 23:52:41
re: Just how long does it take for the repair center to return your item?

I hope nothig goes wrong with my repair order. Mine is also 3 months old and now the touchpad stopped working. Hopefully it will take about a week and a half like it happened to marvinyousry since I also live in Ca.
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Join Date: 12/30/2007 06:58:08

Posts: 374
3/25/2008 21:51:27
re: Just how long does it take for the repair center to return your item?
I'm a bit nervous after reading all of these postings! I just initiated a repair order for my Zune 80 since the screen isn't turning on. My Zune is just 3 months old, so it's a shame that I'm having such an issue. Hopefully, the return box won't take too long to arrive and they can fix my display quickly.

<b>cohoman</b>

Zune Tips Blog: <a href="http://zunetips.wordpress.com">zunetips.wordpress.com</a>
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Join Date: 2/9/2008 19:30:00

Posts: 11
3/25/2008 18:48:37
re: Just how long does it take for the repair center to return your item?
I just got zune back. It seems to be working great. The company is called Rapid Repair. It cost a total of $60 to fix the hold switch and then have them overnight it back to me. I highly recommend them for repairs. You can find the with Google. They are really good.
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Join Date: 12/7/2007 20:24:15

Posts: 13
3/18/2008 07:54:57
re: Just how long does it take for the repair center to return your item?
from the time i sent mine in to the time i got it back it took exactly one week and a half. i live in CA. Got another unit back as the old one was not fixable (the unit i got seems to be new, just from my observations of the casing and condition it is in). Really happy with how fast everything went...

oh and its a 80GB Black Zune

I have been Zuneified!
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