i remember dropping my Zune hard on the floor in my school way back in February, and now my Zune device doesn't respond to anything at all, it freezes up in the middle of a song, video, or picture slideshow....when i press Right or Left to go the next or previous song/video/picture, it just freezes up for awhile, and the length of the "ZuneFreeze" varies every time, sometimes it just freezes for like 2 seconds, and sometimes it freezes for about 3 minutes until it goes to the next item....and NOW, when I've reset the damn thing about 3000000000 times, i just cleared all the content, and it doesn't wanna seem to go at all, it just says "Cleaing contents. Please wait." and i have no clue wat to do