With all due respect, this is not acceptable. We need to know if a fix is going to be worked on. My library is toast just like the others. 95% of my music is my own Retail CD collection, ripped to the previous Zune software versions over the last year. I never fiddled with any tags or anything and my Library was always labeled perfectly. The Zune software handled everything for me.
Now comes new Zune software and it destroys your music library upon install? You can list every fix in the world here. I am not going in and fiddlling with windows files, deleting this file and that, re-installing, etc. Sorry if that sounds uncooperative, I just don't feel this is something the end user should have to deal with. Any implication that this is somehow partially our fault as end-users is rediculous at best and enrages me.
BOTTOM LINE: My library was perfect on both the previous Zune software and hardware yesterday. Now it is obliterated completely upon upgrading. There is nothing more to be said. Fix it now. THIS IS NOT AN ISOLATED ISSUE!!! BELIEVE US!!
I have been a staunch supporter of Microsoft but this is an unexcusable error. I don't want to overstate the importance of this, but this error will be the end of the Zune product line if a full fix isn't released within 24-48 hours. Even then, if my libray has to be re-ripped because of this, I am done with the Zune.