Zune.net
Started by Grizabella21290 at 10/16/2008 04:57:34. Topic has 66 replies.
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Join Date: 6/2/2008 23:47:32

Posts: 1

10/16/2008 04:57:34
re: 80GB freezes (occasionally) on play.
I have been having the same problems, but now my Zune has randomly shut off and will not turn back on no matter what I do.  Any suggestions!?
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Join Date: 3/7/2008 03:37:57

Posts: 195

10/16/2008 11:59:17
re: 80GB freezes (occasionally) on play.
Mine did that and I had to send it in.  Time to go to the support page.

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Join Date: 9/12/2008 11:50:44

Posts: 12

11/15/2008 03:43:59
re: 80GB freezes (occasionally) on play.
did you ever get your Zune to do a full system reset?  Mine is doing the same thing and it's very frustrating.  I can sit and hold all 3 buttons for 5 minutes and the "please wait" never shows up on the screen. BLAT!
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Join Date: 7/7/2008 15:24:42

Posts: 3

11/17/2008 16:35:03
re: 80GB freezes (occasionally) on play.
Pissed as hell! I've only had my zune for 5 months and its doing the exact same thing..I was excited about having the time finally posted and games to play...yet it began to freeze..I sent my zune to get repaired...2 weeks later I recieve a brand spankin new one..I reload the new software onto my brand new one only for it to do the same thing...FREEZE!!! thanks alot for trying to fix the problem by thinking you all can just give me a brand new one..lazy asses! Zune needs to fix this problem and FAST! its annoying..and to make matters worse now...all I can do is listen to the radio..yet when I try to play a song..not only does it freeze...theres no sound what so ever that comes through the headphones..same goes for videos I try and play...yet listening to the radio is completely fine..WTF! what ah waste of almost 200 bucks
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Join Date: 11/13/2007 11:05:03

Posts: 1,634

11/18/2008 04:46:54
re: 80GB freezes (occasionally) on play.
 VgVan wrote:
Pissed as hell! I've only had my zune for 5 months and its doing the exact same thing..I was excited about having the time finally posted and games to play...yet it began to freeze..I sent my zune to get repaired...2 weeks later I recieve a brand spankin new one..I reload the new software onto my brand new one only for it to do the same thing...FREEZE!!! thanks alot for trying to fix the problem by thinking you all can just give me a brand new one..lazy asses! Zune needs to fix this problem and FAST! its annoying..and to make matters worse now...all I can do is listen to the radio..yet when I try to play a song..not only does it freeze...theres no sound what so ever that comes through the headphones..same goes for videos I try and play...yet listening to the radio is completely fine..WTF! what ah waste of almost 200 bucks


The grass isn't any greener on the other side.

Apple has purposely released updates to brick their own devices before.

At least this one is a bug that's being worked on to be fixed.



Also if anyone thinks I'm joking they should research the iPod Touch and iPhone fiascos with the firmware updates.

My posts convey no rights or guarantees, and are in no way related to or endorsed by my employers.

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Join Date: 11/14/2007 03:36:33

Posts: 3

12/31/2008 15:46:13
re: 80GB freezes (occasionally) on play.
Confirmed this is happening with my Zune 30 as of this morning.

It's been crashing sporadically over the past few weeks, but always reboots. When I went to use it this morning, it froze on the reboot screen. The progress bar is all the way full, and using the soft reset doesn't work (hold back and up on d-pad). My PC does not recognize the Zune device in this state - so I'm not sure how I can apply a patch. I tried letting the battery die, but when I connect the USB, I get the frozen reboot screen again.

I hope this can be fixed!
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Join Date: 1/16/2008 02:05:36

Posts: 173

12/31/2008 15:50:19
re: 80GB freezes (occasionally) on play.

 midnight jones wrote:
Confirmed this is happening with my Zune 30 as of this morning.

It's been crashing sporadically over the past few weeks, but always reboots. When I went to use it this morning, it froze on the reboot screen. The progress bar is all the way full, and using the soft reset doesn't work (hold back and up on d-pad). My PC does not recognize the Zune device in this state - so I'm not sure how I can apply a patch. I tried letting the battery die, but when I connect the USB, I get the frozen reboot screen again.

I hope this can be fixed!

The freeze on reboot is a new thing that has started happening to 30's this morning go here: http://forums.zune.net/405241/ShowPost.aspx 


Come no further, for death awaits you all with nasty big pointy teeth~ Monty python and the Holy Grail

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