So, tried non-stop the "magic button" fix, froze every single time on the erasing content screen. ALL DAY, never worked. My suggestion if you zune is as stubborn as mine, go to You Tube, look up how to take apart the zune, it's simple, two screws and gentle maneuvering and disconnect the battery, BE CAREFUL OF THE BROWN PIECE HOLDING THE BATTERY CONNECTION, it pops off and can get lost easily. Take off the battery for a couple of seconds then reconnect. Definately simpler and faster than the MS magic button fix that freezes and has to be timed exactly as it boots up.
Just thought I would share.
I have tried being patient and being impatient and nothing has worked for me. By that I have waited for it to die, after 3pm PST on 1/1/09 and it went to the dreaded screen.
I tried the hard reboot and it goes back to the dreade screen.
I tried letting it drain, press the 3 keys while tapping my foot and singing out of key, and it still went to the dreaded screen.
I will try again tomorrow when I am sure the battery is drained again.
Any recommendations on which approach I should try first?
This is really too bad for Microsoft and too bad for me.
Thanks
Probably 15 times I tried a hard reboot by disconnecting the battery..............clearing contents menu shows HooHaw!
Well........no luck...its frozen at screen 4 so I will let the battery drain again
I am convinced that I need to go the hard boot route but I am not able to make it work.
I have my Zune cover off
It has a charge
I diconnect the battery and then reconnect the battery
It comes on, reboots and then goes blank
I then plug the Zune in to the computer
It comes on and goes to the screen of death and stops
Can someone please tell me sdtep by step what I should do to perform the hard rest properly?
If I throw it against the wall will it help ???????
Now I need to go buy a Ipod.
2+ years $250 bucks
Thanks Bill